Global Fraud Recovery Director | AI-Driven Leadership

Testing Site - JPMC; Metro Manila; On-site; PHP 3,500,000 - 5,500,000; Full time

Job summary

Testing Site - JPMC in the Philippines seeks a Fraud Recovery Director to lead the global recoveries strategy, client experience, and remediation efforts. You will drive fraud prevention, detection, and recovery initiatives with senior leadership alignment.

The role emphasizes building an inclusive high-performance team, scaling AI/ML and automation, and delivering clear fraud communications with stakeholders across regions.

Qualifications

• Extensive experience leading fraud management or recovery programs.

Responsibilities

• Own global strategy and execution for Recoveries; serve as site leader for Fraud Client Experience in the Philippines.

Skills

Executive leadership

Fraud domain knowledge

Strategic thinking

Team management

Stakeholder management

Communication skills

AI/ML proficiency

MS Office

Tools

MS Office Suite

Job description

Testing Site - JPMC in the Philippines seeks a Fraud Recovery Director to lead the global recoveries strategy, client experience, and remediation efforts. You will drive fraud prevention, detection, and recovery initiatives with senior leadership alignment.

The role emphasizes building an inclusive high-performance team, scaling AI/ML and automation, and delivering clear fraud communications with stakeholders across regions.