Fraud Data Analytics Specialist

Testing Site - JPMC; Cebu City; On-site; PHP 360,000 - 600,000; Full time

Job summary

Testing Site - JPMC in Cebu City, Philippines, is seeking a Merchant Fraud Operations Fraud Associate to help detect and mitigate card and account fraud within the Corporate and Investment Bank team.

You will analyze cases, perform data queries, coach colleagues, and collaborate with Risk and Strategy to leverage automation and improvements in fraud controls. Evening/night shifts and weekend coverage are required.

Qualifications

• Bachelor’s degree or equivalent experience within Fraud Analysis or other quantitative field.
• Background in business analytics, statistics, econometric, or other quantitative field.
• Functional understanding of SQL, SAS, or other programming languages.
• Ability to query large amounts of data and transform the raw data into actionable information.
• Strong analytical and problem-solving abilities.
• Effective prioritization and timeliness with ability to pivot directions when needed.
• Multi-tasking under pressure while meeting deadlines.
• Analytical aptitude to quickly assess merchant needs and escalate when needed.
• Advanced MS Office skills.
• Availability to work evenings and weekends.

Responsibilities

• Possess advanced proficiency with Excel for problem solving, impact quantification and reporting.
• Serve as a collaborator and/or coach.
• Perform post-mortem case review analysis and provide Specialist feedback.
• Process exception approvals and escalated merchant concession determinations.
• Partner with Risk and Strategy on research and automation opportunities.
• Author/review procedure updates and attest to accuracy.
• Work with Operational Readiness teams for changes and preparedness.
• Participate in new product/system enhancements and assess departmental impacts.
• Perform database queries for granular research and investigation into fraud trends.
• Serve as interim manager when the team manager is absent.
• Assist in root cause analysis during production issues.

Skills

Analytical thinking

Problem solving

Time management

Multi-tasking

Attention to detail

Adaptability

MS Office proficiency

Communication

Education

Bachelor’s degree or equivalent in Fraud Analytics or quantitative field

Tools

SQL

SAS

Excel

Salesforce

PEGA

LexisNexis

Job description

Testing Site - JPMC in Cebu City, Philippines, is seeking a Merchant Fraud Operations Fraud Associate to help detect and mitigate card and account fraud within the Corporate and Investment Bank team.

You will analyze cases, perform data queries, coach colleagues, and collaborate with Risk and Strategy to leverage automation and improvements in fraud controls. Evening/night shifts and weekend coverage are required.