Fraud Investigation Senior Manager

PwC Acceleration Center Manila; Quezon City; Presencial; PHP 2.000.000 - 4.500.000; Jornada completa

Descripción de la vacante

PwC Acceleration Center Manila seeks a Fraud Investigation professional to support clients across geographies in regulatory compliance and risk management. You will conduct investigations across card, wire, online account, and check fraud, develop mitigation programs, and communicate findings to stakeholders.

The role requires strong English, analytical thinking, and adaptability in a full onsite setup with rotational schedules, including weekends and holidays.

Formación

• Bachelor’s degree (or higher) in related field.
• Proficiency in oral and written English.
• Experience in fraud investigations and handling suspicious activities.
• Experience with Card Fraud, Wire Fraud, Online Account Fraud and Check Fraud typologies.

Responsabilidades

• Conduct fraud investigations across Card Fraud, Wire Fraud, Online Account Fraud, Check Fraud and related typologies.
• Undertake compliance audits and reviews to assess regulatory adherence.
• Develop, implement and maintain fraud risk mitigation programs.
• Analyze data to identify suspicious activities and risk indicators.
• Collaborate with internal teams and clients to strengthen internal controls.
• Monitor transactions to prevent financial crimes and ensure governance alignment.
• Apply PwC Code of Conduct in all tasks and communicate findings effectively.

Conocimientos

Analytical skills

Communication skills

Interpersonal skills

Commercial awareness

Ethical standards

Educación

Bachelor’s degree or higher in related field

Descripción del empleo

Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax, and Business Services—solving real client challenges through connected collaboration. We offer hands-on learning, cutting-edge tools, and an inclusive culture, providing you the opportunity to do inspiring work that makes a difference every day.

As a Fraud Investigation professional, you will help clients maintain regulatory compliance, manage risks, and mitigate fraudulent activities through innovative risk management and compliance strategies. You will work with a variety of clients and teams, each presenting unique challenges and opportunities for growth.

Core Responsibilities (All Levels)

• Conduct fraud investigations involving Card Fraud, Wire Fraud, Online Account Fraud, Check Fraud, and other fraud typologies such as Identity Theft, Account Takeover (ATO), Profile Takeover, Account Abuse, and Scams.
• Undertake compliance audits and reviews to assess adherence to regulatory requirements.
• Develop, implement, and maintain compliance and fraud risk mitigation programs.
• Analyze data to identify suspicious activities, fraud patterns, and risk indicators to inform compliance and investigation strategies.
• Collaborate with internal teams and clients to enhance internal controls and navigate complex regulatory landscapes.
• Monitor transactions and activities to prevent financial crimes and ensure alignment with governance frameworks.
• Apply business ethics, professional standards, and PwC’s Code of Conduct in all tasks.
• Participate in compliance training and continuous professional development.
• Communicate findings, recommendations, and compliance strategies effectively to clients and stakeholders.

What You Must Have (Across Levels)

• Bachelor’s degree (or higher) in related fields.
• Proficiency in oral and written English.
• Experience in fraud investigation, including handling suspicious activities and transactions.
• Knowledge and practical experience investigating Card Fraud, Wire Fraud, Online Account Fraud, Check Fraud, and associated fraud typologies.
• Ability to work in a full onsite setup with flexibility for rotational schedules, including weekends and holidays.

What Sets You Apart (Across Levels)

• Strong analytical and problem-solving skills.
• Effective communication, listening, and interpersonal skills.
• Adaptability to diverse client needs and team dynamics.
• Commercial awareness and understanding of business operations.
• Commitment to professional integrity and ethical standards.

Senior Manager

• Experience: 10 to 15 years of relevant experience.
• Focus: Providing strategic advisory services to clients on regulatory compliance and fraud risk management; guiding and coaching teams to solve complex challenges; sustaining high-performing diverse teams.
• Responsibilities: Overseeing fraud investigation projects and client relationships; developing/implementing robust compliance frameworks; applying systems thinking to identify underlying issues; delivering impactful client communications; making informed decisions to overcome project/team hurdles.
• Growth: Influences firm strategy in risk and compliance; leads holistic client engagements in dynamic and complex environments.
• What Sets You Apart: Advanced skills in anti-money laundering and GRC frameworks; strong leadership in regulatory compliance programs; expertly communicates complex ideas and leads through ambiguity with composure.