Senior Fraud Strategy & Protection Leader

Aumni; Metro Manila; On-site; PHP 1,100,000 - 1,600,000; Full time

Job summary

JPMorgan Chase in Manila seeks a Fraud Manager III to lead protection and remediation services for Global Banking Clients, delivering trusted fraud solutions.

You will manage challenging situations, drive KPI ownership, collaborate with stakeholders, and mentor a team in a high‑pressure, growth‑oriented environment.

Join a forward-thinking organization that values integrity, continuous improvement, and diverse talent to strengthen client trust and resilience.

Qualifications

• Bachelor’s degree or equivalent work experience.
• At least 7 years of experience in fraud management or related field.
• 5+ years of people management experience.
• Proficient with Google G Suite and Microsoft Office.
• Excellent written and verbal communication.

Responsibilities

• Own the KPI for fraud for Global Banking Clients.
• Anticipate and manage work volumes, deadlines.
• Collaborate with stakeholders to resolve client issues.
• Build relationships with internal and external partners.
• Insightful thought leader, who challenges the status quo.
• Analyze client data to identify trends and inform strategy.
• Drive change initiatives and technology enhancements.
• Operate in dynamic, high-pressure environments and support resiliency.

Skills

Leadership

Fraud risk management

Data-driven decision making

Communication skills

Team coaching

Stakeholder collaboration

Analytical skills

Education

Bachelor’s degree

7+ years experience

Tools

Google G Suite

Microsoft Office

Job description

JPMorgan Chase in Manila seeks a Fraud Manager III to lead protection and remediation services for Global Banking Clients, delivering trusted fraud solutions.

You will manage challenging situations, drive KPI ownership, collaborate with stakeholders, and mentor a team in a high‑pressure, growth‑oriented environment.

Join a forward-thinking organization that values integrity, continuous improvement, and diverse talent to strengthen client trust and resilience.