Fraud Risk & Strategy Lead

JP Morgan Chase; Manila; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

JP Morgan Chase in Manila seeks a Fraud Manager III to lead fraud prevention and remediation efforts for Global Banking Clients. You will guide a team, manage complex cases, and coordinate with stakeholders to resolve client issues while driving strategic improvements.

The role emphasizes strong analytics, decision making, and the ability to influence across levels. It offers growth opportunities and exposure to cutting-edge fraud defense initiatives within a dynamic financial services

Qualifications

• Strong analytical and problem-solving abilities with data-driven decision making.
• Experience in managing teams and driving fraud prevention initiatives.
• Ability to coach and develop staff while managing performance.

Responsibilities

• Own KPI for fraud for Global Banking Clients.
• Anticipate and manage work volumes while meeting deadlines.
• Collaborate with stakeholders to resolve client issues and escalations.
• Build relationships with internal and external partners.
• Provide thought leadership and challenge the status quo.
• Analyze client data to identify trends and inform department strategy.
• Drive change initiatives, business strategy and tech enhancements.
• Contribute to business resiliency planning in high-pressure environments.

Skills

Fraud management

Leadership

Stakeholder collaboration

Data analysis

Decision making

Communication skills

Team coaching

Education

Bachelor’s degree

Tools

Google G Suite

Microsoft Office

Job description

JP Morgan Chase in Manila seeks a Fraud Manager III to lead fraud prevention and remediation efforts for Global Banking Clients. You will guide a team, manage complex cases, and coordinate with stakeholders to resolve client issues while driving strategic improvements.

The role emphasizes strong analytics, decision making, and the ability to influence across levels. It offers growth opportunities and exposure to cutting-edge fraud defense initiatives within a dynamic financial services