Global Events Operations Lead (Remote)

Shiftcare; Metro Manila; On-site; PHP 400,000 - 700,000; Full time

Job summary

ShiftCare is seeking an events operations coordinator to drive the global events program across Australia, North America and Canada. You will own end-to-end planning, registrations, logistics and post-event reporting, while the local teams handle onsite execution.

The role requires strong organisation, time management and English communication skills, with ability to work Australian hours remotely from the Philippines.

Qualifications

• 2+ years in events coordination, event management or marketing operations.
• Experience managing full event lifecycle: planning, registrations, logistics, run sheets and post-event reporting.
• Highly organised with checklists and project plans.
• Strong written and spoken English across AU, NA and CA.
• Comfortable working remotely and overlapping Australian hours.
• Proficient with Google Workspace and PM tools (Asana, Monday, ClickUp or similar).
• Experience with AI tools for drafting, scheduling and reporting.
• Calm under pressure and able to juggle multiple events.
• Experience in B2B SaaS or healthcare technology events.
• Experience with international shipping, customs documentation and freight.
• Familiarity with ShiftCare or similar CRM platforms.

Responsibilities

• End-to-end event planning and project management with timelines and checklists.
• Coordinate venues, suppliers and partners including contracts and logistics.
• Manage registrations, attendee lists, confirmations and badges.
• Coordinate marketing collateral with design team.
• Plan shipping and freight across regions, including customs docs.
• Track budget, raise POs and reconcile invoices.
• Coordinate speakers and exhibitors, including briefs and bios.
• Create pre-event, onsite and post-event run sheets.
• Post-event ROI reporting and debrief documentation.
• Support onsite execution by local teams.

Skills

Event coordination

Project management

English communication

Attention to detail

Remote collaboration

Time management

Problem solving

Tools

Google Workspace

Asana

Monday.com

ClickUp

HubSpot

Job description

ShiftCare is seeking an events operations coordinator to drive the global events program across Australia, North America and Canada. You will own end-to-end planning, registrations, logistics and post-event reporting, while the local teams handle onsite execution.

The role requires strong organisation, time management and English communication skills, with ability to work Australian hours remotely from the Philippines.