Global End-to-End Order Fulfillment Specialist

Private Advertiser; Muntinlupa; Remote; PHP 300,000 - 420,000; Full time

Benefits offered by this job

14th month pay

Retirement plan

LinkedIn Learning

Performance incentive program

HMO coverage for day 1

Free HMO for dependents

Educational assistance

Job summary

Private Advertiser is seeking an Order Management Specialist to join a global supply chain operations team. You will manage customer orders, invoices, and inquiries through an online portal, ensuring accuracy and timely processing while aligning with US business hours.

You will collaborate with Sales and Supply Plants, process SAP POs, monitor SLAs, and participate in continuous improvement initiatives within Order Fulfillment.

Qualifications

• Bachelor’s degree in Business, Supply Chain, or a related field.
• At least 2 years of end-to-end order management experience.

Responsibilities

• Manage customer purchase orders, invoices, and inquiries through an online portal.
• Receive and acknowledge purchase orders within defined SLAs.
• Enter and process sales orders and SAP purchase orders within a 48-hour SLA.
• Identify and communicate order discrepancies, risks, and delays to Sales and customers.
• Verify product availability and packaging per customer specifications.
• Review Letters of Credit (LCs) and resolve documentation gaps.
• Monitor shipment confirmations and issue timely order confirmations.
• Track and review shipping documents for accuracy and delivery readiness.
• Monitor local stock levels and replenish as needed.
• Issue SAP purchase orders to supply plants as required.
• Track shipment schedules and departure timelines to support on-time delivery.
• Assist with banking and trade documentation processes.
• Support Team Leads with projects, reporting, and ad-hoc requests.
• Contribute to continuous improvement in Order Fulfillment.

Skills

End to end order management

Communication

Attention to detail

Education

Bachelor's degree in Business, Supply Chain, or related field

Tools

SAP

Customer portal

Job description

Private Advertiser is seeking an Order Management Specialist to join a global supply chain operations team. You will manage customer orders, invoices, and inquiries through an online portal, ensuring accuracy and timely processing while aligning with US business hours.

You will collaborate with Sales and Supply Plants, process SAP POs, monitor SLAs, and participate in continuous improvement initiatives within Order Fulfillment.