Procurement Support

Fujitsu Careers; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Fujitsu Careers in the Philippines seeks a Procurement Senior Specialist to manage end-to-end order fulfillment using SAP S/4HANA, ensuring accurate processing of orders, procurement, deliveries, and invoicing. You will collaborate with customers, suppliers, logistics, and internal teams to monitor orders, resolve issues, and drive improvements.

You will also handle returns, back-orders, and invoice verification, while maintaining data accuracy and supporting system enhancements and process

Qualifications

• Minimum 1 year of experience in Order Fulfillment, Order Management, Procurement Operations, Supply Chain, and Customer Operations.
• Strong experience in end-to-end order processing and fulfillment.
• Hands-on experience with SAP S/4HANA is highly preferred.
• Experience working in a shared services, global services, or BPO set up

Responsibilities

• Manage end-to-end order fulfillment processes from order receipt through delivery and closure.
• Process and monitor sales orders, invoice to customers, quotations, purchase orders, delivery orders, goods receipts, and invoice verification activities.
• Coordinate with customers, suppliers, logistics providers, warehouses, and internal stakeholders to ensure timely order execution.
• Monitor open orders and proactively resolve fulfillment issues, delivery delays, and order exceptions.
• Process order amendments, cancellations, returns, credits, and back-order requirements.
• Ensure compliance with established service levels and operational procedures.
• Act as the primary contact for customers, suppliers, sales teams, procurement teams, and logistics partners.
• Provide timely updates regarding order status, delivery schedules, and issue resolution.
• Handle escalations and drive prompt resolution of operational issues.
• Perform transactions and data maintenance activities in SAP S/4HANA (OneERP+) and related systems.
• Maintain data accuracy for orders, deliveries, materials, suppliers, and customers.
• Support testing, system enhancements, and process transition activities when required.
• Identify process gaps and recommend operational improvements.
• Participate in automation, standardization, and transformation initiatives.
• Contribute to the development and maintenance of process documentation and work instructions.
• Share best practices and support knowledge transfer activities across the team.
• Prepare operational reports and dashboards related to order fulfillment performance.
• Monitor backlog, aging orders, delivery performance, and service level compliance.
• Ensure adherence to procurement policies, financial controls, and audit requirements.

Skills

End-to-end order fulfillment

Purchase order processing

Delivery creation & shipment

Goods receipt processing

Invoice verification

Back-order management

Returns & order cancellations

SAP S/4HANA / ERP

Analytical thinking

Stakeholder management & communication

Tools

SAP S/4HANA

Job description

Location Flexibility: Primary Location Only

Posting Start Date: 9/9/26

The Procurement Senior Specialist is responsible for managing end-to-end order fulfillment activities, ensuring timely and accurate processing of customer orders, procurement transactions, deliveries, invoicing, and order-related inquiries. The role serves as a subject matter expert for Order Fulfillment processes and supports operational excellence through process improvements, stakeholder collaboration, and issue resolution using SAP S/4HANA (OneERP+) and related systems. The role aligns closely with activities such as sales order processing, Invoice creation, delivery creation, purchase order processing, goods receipt, invoice verification, returns processing, and back-order management.

Key Responsibilities

Order Fulfillment Operations

• Manage end-to-end order fulfillment processes from order receipt through delivery and closure.
• Process and monitor sales orders, invoice to customers, quotations, purchase orders, delivery orders, goods receipts, and invoice verification activities.
• Coordinate with customers, suppliers, logistics providers, warehouses, and internal stakeholders to ensure timely order execution.
• Monitor open orders and proactively resolve fulfillment issues, delivery delays, and order exceptions.
• Process order amendments, cancellations, returns, credits, and back-order requirements.
• Ensure compliance with established service levels and operational procedures.

Other tasks required by customer and management

Stakeholder Management

• Act as the primary contact for customers, suppliers, sales teams, procurement teams, and logistics partners.
• Provide timely updates regarding order status, delivery schedules, and issue resolution.
• Handle escalations and drive prompt resolution of operational issues.

System and Process Management

• Perform transactions and data maintenance activities in SAP S/4HANA (OneERP+) and related systems.
• Maintain data accuracy for orders, deliveries, materials, suppliers, and customers.
• Support testing, system enhancements, and process transition activities when required.
• Identify process gaps and recommend operational improvements.
• Participate in automation, standardization, and transformation initiatives.
• Contribute to the development and maintenance of process documentation and work instructions.
• Share best practices and support knowledge transfer activities across the team.

Reporting and Compliance

• Prepare operational reports and dashboards related to order fulfillment performance.
• Monitor backlog, aging orders, delivery performance, and service level compliance.
• Ensure adherence to procurement policies, financial controls, and audit requirements.

Qualifications

• Minimum 1 year of experience in Order Fulfillment, Order Management, Procurement Operations, Supply Chain, and Customer Operations.
• Strong experience in end-to-end order processing and fulfillment.
• Hands-on experience with SAP S/4HANA is highly preferred.
• Experience working in a shared services, global services, or BPO set up

Required Skills

• End-to-end Order Fulfillment knowledge
• Purchase Order Processing
• Delivery Creation and Shipment Coordination
• Goods Receipt Processing
• Invoice Verification
• Back-order Management
• Returns and Order Cancellation Processing
• SAP S/4HANA / ERP experience
• Strong analytical and problem-solving skills
• Excellent stakeholder management and communication skills