Global Billing Team Lead — Hybrid, Growth & Impact

CEVA Logistics; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Career growth opportunities

Job summary

CEVA Logistics is seeking a Billing Team Leader in the Philippines to drive accuracy, speed, and accountability in invoice processing. You will lead a high-performing billing team, collaborate with local stations and overseas agents, and deliver exceptional service while developing talent.

The role emphasizes operational excellence, continuous improvement, and strong leadership to optimize workloads and ensure timely billings in a dynamic global logistics environment.

Qualifications

• Bachelor's degree in Business, International Trade, Logistics, Transportation, or related field.
• 3 years of experience in Freight Forwarding Air & Ocean Operations.
• 2–3 years of leadership experience.
• Experience managing end-to-end Billing processes.
• Experience leading, supervising, or mentoring operational teams.

Responsibilities

• Lead and support Billing Executives in daily operations.
• Ensure timely and accurate invoice processing and delivery.
• Monitor KPIs, productivity, and SLA compliance.
• Coordinate activities with local stations, overseas agents, and transportation providers.
• Manage operational escalations, urgent billings, delays, and service failures.
• Ensure compliance with SOPs and operational standards.
• Optimize workload distribution and resource allocation.
• Coach, mentor, and develop team members.
• Drive process improvement initiatives and operational efficiencies.
• Promote best practices, accountability, and a culture of continuous learning.

Skills

Leadership

Communication

Analytical skills

Time management

Team coaching

Education

Bachelor's degree in Business, International Trade, Logistics, Transportation, or related field

Job description

CEVA Logistics is seeking a Billing Team Leader in the Philippines to drive accuracy, speed, and accountability in invoice processing. You will lead a high-performing billing team, collaborate with local stations and overseas agents, and deliver exceptional service while developing talent.

The role emphasizes operational excellence, continuous improvement, and strong leadership to optimize workloads and ensure timely billings in a dynamic global logistics environment.