Healthcare Billing Team Lead — Revenue Cycle Ops

Optum Philippines; Philippines; On-site; PHP 1,000,000 - 1,600,000; Full time

Job summary

Optum Philippines is seeking a senior leader to supervise a team of healthcare billing professionals, driving targets, accuracy, and revenue cycle performance. You will coach, assess performance, and implement process improvements to deliver exceptional client service.

In this role you will oversee staffing, workflow planning, and reporting to leadership, ensuring compliance with payer requirements and company policies while fostering a high-performance, collaborative environment across

Qualifications

• 5+ years of healthcare RCM experience or healthcare account experience.
• 2+ years of people leadership experience in Financial Clearance, Patient Access, or Revenue Cycle operations.
• Experience managing productivity, quality, and SLA performance.
• Solid knowledge of Insurance Verification, Prior Authorization, Benefits Investigation, Financial Counseling, Revenue Cycle Metrics.
• Proficiency in Microsoft Excel, PowerPoint, and reporting tools.
• Proven coaching and employee development skills.

Responsibilities

• Supervise daily healthcare billing operations to ensure productivity, quality, and compliance standards are met.
• Lead, coach, and develop billing specialists to achieve performance goals.
• Monitor billing, claims submission, denials management, and AR processes.
• Manage staffing, workload distribution, and schedule adherence.
• Prepare and present operational reports to leadership and clients.
• Partner with cross-functional teams to improve billing efficiency and customer satisfaction.
• Ensure adherence to payer requirements and company policies.

Skills

RCM experience

People leadership

Billing operations

Excel

PowerPoint

Reporting tools

Tools

Excel

PowerPoint

Reporting tools

Job description

Optum Philippines is seeking a senior leader to supervise a team of healthcare billing professionals, driving targets, accuracy, and revenue cycle performance. You will coach, assess performance, and implement process improvements to deliver exceptional client service.

In this role you will oversee staffing, workflow planning, and reporting to leadership, ensuring compliance with payer requirements and company policies while fostering a high-performance, collaborative environment across