Global Billing Operations Analyst

tsys; Quezon City; On-site; PHP 450,000 - 650,000; Full time

Job summary

Globalpayer in the Philippines is seeking an Operations Analyst to join the Zego Operations team and help shape the future of global commerce. You will manage end-to-end utility billing, ensure inputs are complete, and collaborate with clients to validate statements.

You must be detail-oriented, deadline-driven, with strong analytical and communication skills. This role offers a dynamic, high-growth tech environment with opportunities to learn billing platforms and drive timely prebills.

Qualifications

• Experience with billing systems or billing workflows.
• Strong numerical and data analysis capabilities.
• Excellent verbal and written communication with clients.
• Ability to meet tight deadlines in a fast-paced environment.

Responsibilities

• Manage end-to-end utility billing using technology platforms to produce accurate, on-time monthly resident bills.
• Ensure all required billing inputs are complete to maximize client revenue recovery.
• Analyze billing outputs, variance reports, and datasets; collaborate with clients to validate and finalize utility statements.
• Partner with clients and internal teams to deliver timely prebills, secure approvals, and meet billing timelines and quality standards.
• Collaborate across the Utility Team and develop expert knowledge of billing systems to drive efficient processing.

Skills

Attention to detail

Analytical skills

Client-facing

Deadline-oriented

Adaptable learner

Job description

Globalpayer in the Philippines is seeking an Operations Analyst to join the Zego Operations team and help shape the future of global commerce. You will manage end-to-end utility billing, ensure inputs are complete, and collaborate with clients to validate statements.

You must be detail-oriented, deadline-driven, with strong analytical and communication skills. This role offers a dynamic, high-growth tech environment with opportunities to learn billing platforms and drive timely prebills.