Global Billing Operations Analyst

Global Payments Inc.; Quezon City; On-site; PHP 420,000 - 620,000; Full time

Job summary

Global Payments Inc. is seeking an Operations Analyst to join the Zego Operations team in a fast-growing payments company. You will own end-to-end billing processes, collaborate with clients to validate statements, and ensure timely prebills and accurate resident bills.

The role emphasizes strong analytical skills, attention to detail, and excellent communication to deliver exceptional client experience in a dynamic technology environment.

Qualifications

• Strong attention to detail with the ability to identify and resolve issues.
• Ability to meet deadlines in a fast-paced environment.
• Analytical and numerical problem-solving mindset.
• Excellent communication and client-facing skills.

Responsibilities

• Manage end-to-end utility billing using technology platforms to produce accurate, on-time monthly resident bills.
• Ensure all required billing inputs are complete to maximize client revenue recovery.
• Analyze billing outputs, variance reports, and datasets; collaborate with clients to validate and finalize utility statements.
• Partner with clients and internal teams to deliver timely prebills, secure approvals, and meet billing timelines and quality standards.
• Collaborate across the Utility Team and develop expert knowledge of billing systems to drive efficient processing.

Skills

Attention to detail

Deadline orientation

Analytical skills

Communication skills

Adaptability

Job description

Global Payments Inc. is seeking an Operations Analyst to join the Zego Operations team in a fast-growing payments company. You will own end-to-end billing processes, collaborate with clients to validate statements, and ensure timely prebills and accurate resident bills.

The role emphasizes strong analytical skills, attention to detail, and excellent communication to deliver exceptional client experience in a dynamic technology environment.