International Operations Analyst I — Global Impact

Global Payments Inc.; Philippines; On-site; PHP 550,000 - 750,000; Full time

Job summary

Global Payments Inc. in the Philippines seeks an International Operations Analyst 1 to join our Operations Support Services Team and help shape the future of global commerce.

Responsibilities include researching and responding to account inquiries, updating cardholder and corporate data, and identifying potential fraud or chargeback issues with escalation as needed. The role requires a college graduate with 2+ years in credit or banking and willingness to work onsite at Vertis North, Quezon

Qualifications

• Preferably a college graduate with at least 2 years of relevant experience.
• Background in credit, banking, or financial services.
• Strong attention to detail and accuracy in handling account-related tasks
• Amenable to shifting schedules, including weekends and holidays
• Willing to work onsite at Vertis North, Quezon City

Responsibilities

• Research and respond to account inquiries across channels with accuracy and compliance.
• Review, update, and document cardholder and corporate account information.
• Detect potential fraud, credit, or chargeback issues and escalate appropriately.
• Perform routine updates and documentation of cardholder/corporate accounts and process moderately complex requests.
• Assist with scheduling personnel/resources to ensure uninterrupted workflow.

Skills

Case handling

Account management

Risk identification

Job description

Global Payments Inc. in the Philippines seeks an International Operations Analyst 1 to join our Operations Support Services Team and help shape the future of global commerce.

Responsibilities include researching and responding to account inquiries, updating cardholder and corporate data, and identifying potential fraud or chargeback issues with escalation as needed. The role requires a college graduate with 2+ years in credit or banking and willingness to work onsite at Vertis North, Quezon