German-English Student Support Specialist

GUS Education Business Process Solutions and Services Philippines, Inc.

Quezon City

Hybrid

PHP 167.000 - 257.000

Vollzeit

Vor 6 Tagen

Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Health & Life Insurance

Training & Learning Opportunities

30 PTOs & Leave Conversion

Parental & Maternity Benefits

Taxable & Non-Taxable Allowances

Hybrid work setup

Zusammenfassung

GUS Education PH is seeking a German bilingual Student Hub Advisor to support students in German and English. You'll respond to inquiries, guide students through university life, and coordinate LOA and visa checks.

The role requires 1-3 years in student services or related fields and a completed commercial apprenticeship or equivalent. Work will be onsite at Bridgetowne, Quezon City for the first 3 months, then a mix of WFH and RTO.

Qualifikationen

Strong written and spoken proficiency in both German and English.
1–3 years of experience in Student Services or related field (customer service, hospitality, administration).
A completed commercial apprenticeship or equivalent practical experience is an advantage.
Experience in higher education, student support, or academic administration is valued.

Aufgaben

Provide timely, student-focused support through ticket queries and SLA compliance.
Respond to a wide range of study-related inquiries via support systems and channels.
Guide students to appropriate contacts and services for financial aid, health insurance, internships, etc.

Kenntnisse

German language proficiency

English language proficiency

Customer service

Student Services

Administration

Ausbildung

Commercial apprenticeship

Jobbeschreibung

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