German Bilingual Student Hub Advisor - Hybrid

GUS Education PH

Quezon City

Hybrid

PHP 360,000 - 480,000

Full time

4 days ago
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Benefits offered by this job

HMO (up to 2 dependents)
Life Insurance
Training Programs
30 PTOs and Leave Conversion
Parental & Maternity Benefits
Transportation allowance
Internet allowance
Clothing allowance
Laundry allowance
Rice allowance
Hybrid work setup

Job summary

GUS Education PH in Bridgetowne, Quezon City, seeks a dedicated Student Hub Advisor (German bilingual) to provide timely student support in German and English. You will respond to enquiries, guide students through study processes, and coordinate with services while upholding a 48-hour SLA.

The role is hybrid, onsite for the first 3 months, then 1 day onsite per week, with opportunities for growth. Requirements include strong written/spoken German and English, 1–3 years in student services or

Qualifications

  • Bilingual German and English communication skills are essential.
  • 1–3 years in student services or customer-facing roles preferred.
  • Experience with campus resources and student support is a plus.
  • Familiarity with CRM or ticketing platforms is advantageous.

Responsibilities

  • Provide timely, student-focused support in German and English.
  • Respond to inquiries and guide students through study processes.
  • Maintain up-to-date knowledge of campus resources and services.
  • Handle LOA and visa checks and help with enrolment processes.

Skills

German fluency
English fluency
Customer service
Multitasking

Education

Commercial apprenticeship

Tools

CRM tools
Ticketing systems

Job description

GUS Education PH in Bridgetowne, Quezon City, seeks a dedicated Student Hub Advisor (German bilingual) to provide timely student support in German and English. You will respond to enquiries, guide students through study processes, and coordinate with services while upholding a 48-hour SLA.

The role is hybrid, onsite for the first 3 months, then 1 day onsite per week, with opportunities for growth. Requirements include strong written/spoken German and English, 1–3 years in student services or

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