German Bilingual Customer Service Pro — Bonus Eligible

Six Eleven Philippines BPO Corporation; Davao del Sur; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Health Insurance

Performance Bonus

Training Subsidy

Company Social Events

Job summary

Six Eleven Philippines BPO Corporation is seeking a customer service professional to support German-speaking clients. The role focuses on delivering high-quality service over phone, email and chat, while maintaining accurate records of interactions.

You will work with a collaborative team to resolve issues, contribute to policy improvements, and enhance the overall customer experience. Requirements include a High School Diploma, 0–2 years’ experience, German fluency, and strong communication

Qualifications

• High School Diploma or equivalent.
• 0–2 years of experience in customer service.
• Fluent in German with strong customer service skills.
• Excellent communication and teamwork abilities.

Responsibilities

• Provide outstanding customer service to German-speaking clients.
• Resolve inquiries and issues via phone, email, and chat.
• Maintain accurate records of customer interactions.
• Collaborate with team to enhance service experience.
• Assist in developing customer service policies.

Skills

German language

Customer service

People skills

Team player

Education

High School Diploma

Job description

Six Eleven Philippines BPO Corporation is seeking a customer service professional to support German-speaking clients. The role focuses on delivering high-quality service over phone, email and chat, while maintaining accurate records of interactions.

You will work with a collaborative team to resolve issues, contribute to policy improvements, and enhance the overall customer experience. Requirements include a High School Diploma, 0–2 years’ experience, German fluency, and strong communication