German Bilingual Customer Service Representative | Davao City

Six Eleven Philippines BPO Corporation; Davao del Sur; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Health Insurance

Performance Bonus

Training Subsidy

Company Social Events

Job summary

Six Eleven Philippines BPO Corporation is seeking a customer service professional to support German-speaking clients. The role focuses on delivering high-quality service over phone, email and chat, while maintaining accurate records of interactions.

You will work with a collaborative team to resolve issues, contribute to policy improvements, and enhance the overall customer experience. Requirements include a High School Diploma, 0–2 years’ experience, German fluency, and strong communication

Qualifications

• High School Diploma or equivalent.
• 0–2 years of experience in customer service.
• Fluent in German with strong customer service skills.
• Excellent communication and teamwork abilities.

Responsibilities

• Provide outstanding customer service to German-speaking clients.
• Resolve inquiries and issues via phone, email, and chat.
• Maintain accurate records of customer interactions.
• Collaborate with team to enhance service experience.
• Assist in developing customer service policies.

Skills

German language

Customer service

People skills

Team player

Education

High School Diploma

Job description

Employee Recognition and Rewards

Commission, Performance Bonus, Employee Recognition Program, Incentives

Insurance Health & Wellness

Health Insurance, HMO

Others

Company Social Events

Training Subsidy

Description

• Provide outstanding customer service to German-speaking clients.
• Resolve customer inquiries and issues via phone, email, and chat.
• Maintain accurate records of customer interactions.
• Collaborate with team members to enhance service experience.
• Assist in the development of customer service policies.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in German language, strong customer service skills, excellent people skills, team player mentality
• Responsibilities and Duties: Deliver high-quality service to customers, troubleshoot issues effectively
• Qualities and Traits: Positive attitude, strong communication skills, adaptability