German & Spanish Bilingual CSR — Hybrid (Taguig)

TASQ Staffing Solutions; Taguig; Hybrid; PHP 335,000 - 502,000; Full time

Benefits offered by this job

HMO from Day 1

Training and learning development programs

Job summary

A staffing solutions company is seeking a German Bilingual Customer Support Representative for a hybrid role in Taguig. The position requires proficiency in German and English at B2-level or higher, along with a Bachelor's Degree. Applicants with at least one year of BPO experience are preferred, though candidates without prior experience are also encouraged to apply. Responsibilities include assisting customers via various communication channels and ensuring excellent service. Benefits include HMO from the start and professional development opportunities.

Qualifications

• Work experience in BPO preferred but not required.
• Must be proficient in German and English (B2-level or higher).
• Filipino citizens or valid work visa holders only.

Responsibilities

• Assist customers with their concerns over calls, chats, and emails.
• Provide solutions and clarify customer information.
• Build rapport and engage customers effectively.

Skills

Proficient in German

Proficient in English

Customer service skills

Education

Bachelor's Degree

Job description

A staffing solutions company is seeking a German Bilingual Customer Support Representative for a hybrid role in Taguig. The position requires proficiency in German and English at B2-level or higher, along with a Bachelor's Degree. Applicants with at least one year of BPO experience are preferred, though candidates without prior experience are also encouraged to apply. Responsibilities include assisting customers via various communication channels and ensuring excellent service. Benefits include HMO from the start and professional development opportunities.