German Bilingual | German and English Speaker

iOPEX Technologies Philippines; Taguig; On-site; PHP 334,800 - 669,600; Full time

Benefits offered by this job

Commission

Performance Bonus

13th Month Pay

Paid Holidays

HMO

Company Social Events

Job Training

Job summary

iOPEX Technologies Philippines in Taguig is seeking a German bilingual professional to support German-speaking clients. The role requires fluency in German and English, strong communication, and a customer-service mindset.

It is an on-site position with no exp required and a Bachelor’s degree preferred. You will handle inquiries and resolve issues via phone, email, or chat, document interactions, and work with the team to ensure satisfaction.

Qualifications

• Bachelor's degree in any relevant field preferred.
• 0-3 years of experience in customer service or related field.
• Fluency in English and German.
• Strong customer service and communication skills.
• Problem-solving abilities and attention to detail.

Responsibilities

• Provide exceptional customer service and support to German-speaking clients.
• Handle inquiries and resolve issues via phone, email, or chat in a professional manner.
• Document all interactions and follow up on customer requests to ensure satisfaction.
• Work collaboratively with team members to enhance the overall customer experience.
• Stay updated on product knowledge and company policies to assist customers effectively.

Skills

German language

English language

Customer service

Communication

Education

Bachelor's degree

Job description

German Bilingual | German and English Speaker

iOPEX Technologies Philippines

Negotiable

On-site - Taguig No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay, Paid Holidays

Insurance Health & Wellness

HMO

Others

Company Social Events

Professional Development

Job Training

Description

• Provide exceptional customer service and support to German-speaking clients.
• Handle inquiries and resolve issues via phone, email, or chat in a professional manner.
• Document all interactions and follow up on customer requests to ensure satisfaction.
• Work collaboratively with team members to enhance the overall customer experience.
• Stay updated on product knowledge and company policies to assist customers effectively.

Requirements

• Educational Qualifications: Bachelor's degree in any relevant field preferred.
• Experience Level: 0-3 years of experience in customer service or related field.
• Skills and Competencies: Proficiency in English and German languages.
• Skills and Competencies: Strong customer service and communication skills.
• Qualities and Traits: Problem-solving abilities and attention to detail.
• Responsibilities and Duties: Ability to work in a dynamic environment and manage multiple tasks.

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