GDS Tax - Payroll Delivery Ops Senior

EY; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

EY Philippines in Taguig is seeking a Senior Payroll Coordinator to join our Payroll Central Coordination team. You will collaborate with local and global teams to ensure timely and accurate payroll delivery across APAC, while upholding contractual service levels.

You’ll develop control documents, manage escalations, and contribute to monthly financials and client reporting. Excellent communication, meticulous attention to detail, and strong computer skills are essential.

Qualifications

• Experience in payroll environments and processes.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication.
• Proficient in MS Office and payroll systems.

Responsibilities

• Collaborate with operations lead on daily payroll activities and governance.
• Coordinate with global Payroll teams to ensure timely deliveries.
• Develop and maintain control documents and process flows.
• Prepare monthly financials and client invoices.
• Produce regular SLA reports and client communications.
• Maintain access to client platforms for EY teams.
• Prepare project plans and weekly status updates.

Skills

Payroll experience

Attention to detail

Communication skills

Computer skills

Job description

Job Description: At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Payroll Operate Services: Payroll Central Coordination Senior

General spec plus

3+ years experience of payroll coordination across APAC countries (Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Vietnam) preferred

EY grade/level: Senior (Rank 42)

Specific duties/responsibilities:

• Collaborating with the operations lead in daily activities such as project management, resolution of escalations, and payroll governance
• Partner with global EY Internal Payroll teams to ensure payrolls are delivered according to contractual requirements in terms of timeliness, quality and in line with the agreed service levels
• Create and maintain control documentation, process flows and procedures
• Dealing with escalations from the clients and advising the Payroll leadership team concerning potential risks relating to payroll
• Management of communications with both the client and the EY local teams
• Assisting with the contracting requirements such as Variations in scope requests, Change Request Notes, Prime Sub Memo’s etc
• Assisting with monthly financials such as preparing budgets and issuing invoices
• Preparing and reporting on a regular basis to clients on agreed SLA’s
• Maintaining access for clients and EY local teams to relevant platforms used in the engagements
• Preparing annual calendars for global payroll clients
• Preparing consolidated reports centrally for delivery to client e.g. monthly consolidated tax file
• Assistance with issue resolution with local teams and communications with clients around same
• Maintain and update issue logs for each engagement
• Requesting information from local countries regarding stock vesting quarterly, consolidating responses and sharing with the client
• Preparation of project plans and weekly status updates
• Assisting with other Ad Hoc requests as they come up

Requirements:

• Previous experience in the relevant payroll environment
• Strong attention to detail
• Excellent communication skills
• Proficient computer skills

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