GDS Tax - Payroll SMO Senior

Ernst & Young Advisory Services Sdn Bhd; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

EY in the Philippines seeks a Payroll Central Coordination Senior to join Payroll Operate Services. The role requires 3+ years of payroll coordination across APAC countries and strong attention to detail to ensure timely, accurate payroll processing.

You will partner with global EY Internal Payroll teams, create control documentation, manage client communications, and assist with monthly financials and reporting to clients on SLAs.

Qualifications

• Previous experience in the relevant payroll environment.
• Strong attention to detail.
• Excellent communication skills.
• Proficient computer skills.

Responsibilities

• Collaborating with the operations lead in daily activities such as project management, resolution of escalations, and payroll governance.
• Partner with global EY Internal Payroll teams to ensure payrolls are delivered on time and to quality standards.
• Create and maintain control documentation, process flows and procedures.
• Deal with client escalations and advise Payroll leadership on potential risks.
• Manage communications with client and EY local teams.
• Assist with contracting requirements such as variations and change requests.
• Assist monthly financials such as budgets and issuing invoices.
• Prepare and report to clients on agreed SLAs.
• Maintain access for clients and EY teams to platforms used in engagements.
• Prepare annual calendars for global payroll clients.
• Prepare consolidated reports for delivery to clients (e.g., monthly tax files).
• Assist with issue resolution with local teams and client communications.
• Maintain and update issue logs for each engagement.
• Request information from local countries on stock vesting and consolidate for client.
• Prepare project plans and weekly status updates.
• Assist with other ad hoc requests as they come up.

Skills

Payroll coordination

APAC payroll

Attention to detail

Communication skills

Proficient computer skills

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Payroll Operate Services: Payroll Central Coordination Senior

General spec plus

3+ years experience of payroll coordination across APAC countries (Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Vietnam) preferred

EY grade/level: Senior (Rank 42)

Specific duties/responsibilities:

• Collaborating with the operations lead in daily activities such as project management, resolution of escalations, and payroll governance
• Partner with global EY Internal Payroll teams to ensure payrolls are delivered according to contractual requirements in terms of timeliness, quality and in line with the agreed service levels
• Create and maintain control documentation, process flows and procedures
• Dealing with escalations from the clients and advising the Payroll leadership team concerning potential risks relating to payroll
• Management of communications with both the client and the EY local teams
• Assisting with the contracting requirements such as Variations in scope requests, Change Request Notes, Prime Sub Memo’s etc
• Assisting with monthly financials such as preparing budgets and issuing invoices
• Preparing and reporting on a regular basis to clients on agreed SLA’s
• Maintaining access for clients and EY local teams to relevant platforms used in the engagements
• Preparing annual calendars for global payroll clients
• Preparing consolidated reports centrally for delivery to client e.g. monthly consolidated tax file
• Assistance with issue resolution with local teams and communications with clients around same
• Maintain and update issue logs for each engagement
• Requesting information from local countries regarding stock vesting quarterly, consolidating responses and sharing with the client
• Preparation of project plans and weekly status updates
• Assisting with other Ad Hoc requests as they come up

Requirements:

• Previous experience in the relevant payroll environment
• Strong attention to detail
• Excellent communication skills
• Proficient computer skills

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