GDS Tax - Payroll Senior Manager

Ernst & Young Advisory Services Sdn Bhd; Taguig; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

EY is seeking a seasoned payroll coordinator in the Philippines with 15+ years of APAC payroll experience to support global payroll operations.

You will collaborate with the operations lead, liaise with EY internal teams, and manage control documentation, processes, and client communications to meet contractual SLAs. This role requires meticulous attention to detail and strong communication across time zones.

Qualifications

• Previous experience in the relevant payroll environment.
• Strong attention to detail.
• Excellent communication skills.
• Proficient computer skills.

Responsibilities

• Collaborate with operations lead on daily activities such as project management and payroll governance.
• Partner with global EY Internal Payroll teams to ensure timely, high-quality payroll delivery per contractual SLAs.
• Create and maintain control documentation, process flows and procedures.
• Advise Payroll leadership on potential risks arising from client escalations.

Skills

Payroll coordination

Attention to detail

Communication skills

Proficient computer skills

Job description

General spec plus

15+ years experience of payroll coordination across APAC countries (Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Vietnam) preferred

Specific duties/responsibilities:

• Collaborating with the operations lead in daily activities such as project management, resolution of escalations, and payroll governance
• Partner with global EY Internal Payroll teams to ensure payrolls are delivered according to contractual requirements in terms of timeliness, quality and in line with the agreed service levels
• Create and maintain control documentation, process flows and procedures
• Dealing with escalations from the clients and advising the Payroll leadership team concerning potential risks relating to payroll
• Management of communications with both the client and the EY local teams
• Assisting with the contracting requirements such as Variations in scope requests, Change Request Notes, Prime Sub Memo’s etc
• Assisting with monthly financials such as preparing budgets and issuing invoices
• Preparing and reporting on a regular basis to clients on agreed SLA’s
• Maintaining access for clients and EY local teams to relevant platforms used in the engagements
• Preparing annual calendars for global payroll clients
• Preparing consolidated reports centrally for delivery to client e.g. monthly consolidated tax file
• Assistance with issue resolution with local teams and communications with clients around same
• Maintain and update issue logs for each engagement
• Requesting information from local countries regarding stock vesting quarterly, consolidating responses and sharing with the client
• Preparation of project plans and weekly status updates
• Assisting with other Ad Hoc requests as they come up

Requirements:

• Previous experience in the relevant payroll environment
• Strong attention to detail
• Excellent communication skills
• Proficient computer skills

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EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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