GDS Tax - Payroll Delivery Ops Senior

EY; Philippines; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

EY Philippines seeks a Senior Payroll Central Coordination professional to join the Payroll Operate Services team. You will collaborate with the operations lead and global EY Internal Payroll teams to ensure payrolls are delivered on time and according to contractual requirements across APAC.

Key duties include creating and maintaining control documentation, handling client escalations, managing communications with clients and EY local teams, preparing monthly reports and calendars, and

Qualifications

• 3+ years of payroll coordination experience across APAC countries.
• Excellent communication skills.
• Strong attention to detail.
• Proficient computer skills.
• Experience with payroll governance and reporting.

Responsibilities

• Collaborate with the operations lead on daily activities, project management, escalations, and payroll governance.
• Partner with global EY Internal Payroll teams to ensure timely and compliant payroll deliveries across APAC.
• Create and maintain control documentation, process flows and procedures.
• Manage client escalations and advise Payroll leadership on potential risks.
• Maintain communications with clients and EY local teams.
• Assist with contracting requirements and variations in scope.
• Assist with monthly financials such as budgets and invoicing.
• Prepare and report to clients on agreed SLA’s.

Skills

Payroll coordination

APAC payroll

Stakeholder comms

Attention to detail

Proficient PC skills

Tools

Payroll software

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Payroll Operate Services: Payroll Central Coordination Senior

General spec plus

3+ years experience of payroll coordination across APAC countries (Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Vietnam) preferred

EY grade/level: Senior (Rank 42)

Specific duties/responsibilities:

• Collaborating with the operations lead in daily activities such as project management, resolution of escalations, and payroll governance
• Partner with global EY Internal Payroll teams to ensure payrolls are delivered according to contractual requirements in terms of timeliness, quality and in line with the agreed service levels
• Create and maintain control documentation, process flows and procedures
• Dealing with escalations from the clients and advising the Payroll leadership team concerning potential risks relating to payroll
• Management of communications with both the client and the EY local teams
• Assisting with the contracting requirements such as Variations in scope requests, Change Request Notes, Prime Sub Memo’s etc
• Assisting with monthly financials such as preparing budgets and issuing invoices
• Preparing and reporting on a regular basis to clients on agreed SLA’s
• Maintaining access for clients and EY local teams to relevant platforms used in the engagements
• Preparing annual calendars for global payroll clients
• Preparing consolidated reports centrally for delivery to client e.g. monthly consolidated tax file
• Assistance with issue resolution with local teams and communications with clients around same
• Maintain and update issue logs for each engagement
• Requesting information from local countries regarding stock vesting quarterly, consolidating responses and sharing with the client
• Preparation of project plans and weekly status updates
• Assisting with other Ad Hoc requests as they come up

Requirements:

• Previous experience in the relevant payroll environment
• Strong attention to detail
• Excellent communication skills
• Proficient computer skills

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