GDS Tax - Payroll Manager

Ernst & Young Advisory Services Sdn Bhd; Philippines; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

EY in the Philippines is seeking a Payroll Central Coordination Manager to lead payroll operations across APAC, ensuring timeliness and accuracy aligned with service levels.

You will collaborate with global payroll teams, manage controls, reporting, budgets, and client communications, while guiding local EY teams and handling escalations.10+ years of payroll coordination across APAC preferred; strong communication and attention to detail required.

Qualifications

• 10+ years of payroll coordination experience across APAC countries (Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Vietnam) preferred.
• Strong attention to detail and accuracy in payroll processes.
• Excellent communication skills and ability to work with multiple stakeholders.
• Proficient computer skills and experience with payroll systems and reporting.

Responsibilities

• Collaborate with the operations lead on daily activities, project management, escalations, and payroll governance.
• Partner with global EY Internal Payroll teams to ensure timely, quality payroll delivery per contractual SLAs.
• Create and maintain process flows, control documentation, and procedures.

Skills

Payroll coordination

Attention to detail

Communication skills

Proficient computer skills

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Payroll Operate Services: Payroll Central Coordination Manager

• General spec plus
• 10+ years experience of payroll coordination across APAC countries (Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Vietnam) preferred

Specific duties/responsibilities

• Collaborating with the operations lead in daily activities such as project management, resolution of escalations, and payroll governance
• Partner with global EY Internal Payroll teams to ensure payrolls are delivered according to contractual requirements in terms of timeliness, quality and in line with the agreed service levels
• Create and maintain control documentation, process flows and procedures
• Dealing with escalations from the clients and advising the Payroll leadership team concerning potential risks relating to payroll
• Management of communications with both the client and the EY local teams
• Assisting with the contracting requirements such as variations in scope requests, Change Request Notes, Prime Sub Memos, etc.
• Assisting with monthly financials such as preparing budgets and issuing invoices
• Preparing and reporting on a regular basis to clients on agreed SLAs
• Maintaining access for clients and EY local teams to relevant platforms used in the engagements
• Preparing annual calendars for global payroll clients
• Preparing consolidated reports centrally for delivery to client, e.g. monthly consolidated tax file
• Assistance with issue resolution with local teams and communications with clients
• Maintain and update issue logs for each engagement
• Requesting information from local countries regarding payroll delivery, consolidating responses and sharing with the client
• Preparation of project plans and weekly status updates
• Assisting with other ad hoc requests as they come up

Requirements

• Previous experience in the relevant payroll environment
• Strong attention to detail
• Excellent communication skills
• Proficient computer skills

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