Funds Operations Supervisor - Custody & Reconciliations

JPMorgan Chase & Co.; Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

JPMorganChase & Co. is seeking a Supervisor, Managed Funds Operations in Taguig City to lead the day-to-day custody operations for pooled vehicles and funds.

You will ensure accurate processing, strong controls, and timely client servicing while developing a team of operations professionals. You will collaborate with partners to deliver a high-quality client experience, resolve exceptions quickly, and drive improvements in processes through standardization and automation initiatives.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or related field.
• 4 years of custody or related financial operations experience.
• 1 year of leading or coordinating work for a team.
• Knowledge of custody processes including settlement and reconciliations.
• Strong risk and control mindset with adherence to procedures.
• Clear written and verbal communication skills.

Responsibilities

• Lead daily custody processing activities including settlement, asset servicing, income processing, tax processing, reconciliations, and related tasks.
• Monitor queues, allocate tasks, and balance capacity for peak volumes and holidays.
• Review and authorize transactions within approved authority and procedures.
• Investigate exceptions, breaks, and client inquiries within SLAs.
• Maintain accurate processing and escalation routines per procedures and SLAs.
• Identify risks and remediation opportunities in processes and controls.
• Support audits and regulatory examinations with timely evidence.
• Drive reconciliation discipline and timely clearance of aged items.
• Collaborate with client service and operations to ensure a consistent client experience.
• Contribute to process improvement through standardization and automation ideas.

Skills

Custody operations

Team leadership

Attention to detail

Communication

Risk management

Education

Bachelor’s degree in Finance, Accounting, or related field

Tools

SWIFT

Custody platforms

Job description

JPMorganChase & Co. is seeking a Supervisor, Managed Funds Operations in Taguig City to lead the day-to-day custody operations for pooled vehicles and funds.

You will ensure accurate processing, strong controls, and timely client servicing while developing a team of operations professionals. You will collaborate with partners to deliver a high-quality client experience, resolve exceptions quickly, and drive improvements in processes through standardization and automation initiatives.