Fund Ops Supervisor: Custody & Lifecycle

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

JPMorganChase in Taguig is seeking a Supervisor, Managed Funds Operations to lead daily custody processing activities for pooled investment vehicles. You will develop and guide a team, ensure accurate processing, and uphold strong controls while delivering responsive client servicing.

The role emphasizes collaboration with partners, driving process improvements, and maintaining SLA-driven performance in a fast-paced environment.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or related field.
• 4 years of experience in custody, fund operations, securities services operations, or related financial operations.
• 1 year of experience leading, coaching, or coordinating work for a team in an operations setting.
• Knowledge of custody operating processes, including settlement, corporate actions, income processing, and reconciliations.
• Understanding of managed fund and pooled investment vehicle structures and operational requirements.
• Demonstrated risk and control mindset, including the ability to follow procedures, identify issues, and cascade appropriately.
• Strong attention to detail and ability to meet deadlines in a high-volume environment.
• Clear written and verbal communication skills to handle stakeholder coordination and client-related inquiries.

Responsibilities

• Lead daily team execution of custody processing activities, including settlement, asset servicing, income processing, tax processing, reconciliations, and related servicing tasks
• Monitor work queues, allocate tasks, and balance capacity to maintain coverage during peak volumes, absences, and holidays
• Review and authorize transactions and adjustments within approved authority limits and control procedures
• Investigate and resolve exceptions, breaks, fails, and client inquiries within agreed timelines
• Maintain accurate processing and escalation routines aligned to documented procedures and service level agreements (SLAs)
• Identify, cascade, and help remediate operational risks, control gaps, and recurring processing issues
• Support internal audits, risk reviews, and regulatory examinations by preparing clear evidence and timely responses
• Drive disciplined reconciliation practices, including timely clearance of aged or outstanding items
• Partner with client service, relationship management, and operations stakeholders to deliver a consistent client experience
• Contribute to process improvement through standardization, automation ideas, and support for change initiatives, enhancements, or migrations

Skills

Attention to detail

Written communication

Verbal communication

Risk and control mindset

Team leadership

Education

Bachelor’s degree in Finance, Accounting, Business, or related field

Equivalent practical experience

Tools

SWIFT

Custody platforms

Job description

JPMorganChase in Taguig is seeking a Supervisor, Managed Funds Operations to lead daily custody processing activities for pooled investment vehicles. You will develop and guide a team, ensure accurate processing, and uphold strong controls while delivering responsive client servicing.

The role emphasizes collaboration with partners, driving process improvements, and maintaining SLA-driven performance in a fast-paced environment.