Fund Servicing Operations Analyst: Impact & Growth

JPMorganChase; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

JPMorganChase in the Philippines is seeking a Fund Servicing Associate within Asset Management Operations. You will partner with business and technology stakeholders to define, validate, and test operational requirements for investment management products.

You will document solutions, support risk and controls, and drive issues to closure while prioritizing collaboration and structured analysis in a fast-paced environment.

Qualifications

• 6 years of experience in program delivery, business analysis, or strategy implementation within financial services.
• Experience supporting investment operations processes, including trade life cycle concepts and reconciliations.
• Experience eliciting, documenting, validating, and managing business and data requirements end to end.
• Experience partnering with technology teams through solution design, testing, and implementation activities.
• Experience performing structured analysis of process flows and identifying operational improvement opportunities.
• Managing complex stakeholder groups across technology, risk, legal, and compliance.
• Strong written and verbal communication skills, including explaining complex topics clearly to varied audiences.
• Experience tracking issues and driving remediation to closure, including documenting exceptions and lessons learned.
• Ability to prioritize and deliver multiple tasks in a fast-paced environment with deadlines.
• Risk and control mindset, including awareness of operational risk and well-controlled processes.
• Proficiency with Jira and Microsoft Office tools for documentation, tracking, and communication.

Responsibilities

• Maintain Jira tickets and project delivery artifacts to support transparent tracking and reporting.
• Partner with technology teams to gather data requirements and document end-to-end solution approaches.
• Perform end-to-end testing, reconciliation, and results documentation to support implementation readiness.
• Coordinate and communicate regularly with sponsors and stakeholders to manage expectations and progress updates.
• Partner with subject matter experts to align requirements with established processes, internal controls, and operating principles.
• Coordinate data extraction from multiple sources and support interpretation of results for stakeholders.
• Conduct detailed business analysis on complex processes and present findings and options to stakeholders.
• Produce clear business requirements and/or business process documentation to support delivery and auditability.
• Recommend operating model and implementation options that address complex business requirements.

Skills

stakeholder management

requirements gathering

business analysis

end-to-end testing

data requirements

risk and controls

communication

project delivery

financial services

problem solving

Tools

Jira

MS Office

Job description

JPMorganChase in the Philippines is seeking a Fund Servicing Associate within Asset Management Operations. You will partner with business and technology stakeholders to define, validate, and test operational requirements for investment management products.

You will document solutions, support risk and controls, and drive issues to closure while prioritizing collaboration and structured analysis in a fast-paced environment.