Front Office Supervisor – Guest Services & Operations

Marriott Hotel Manila; Malay; On-site; PHP 335,000 - 614,000; Full time

Job summary

Marriott International's Front Office team is seeking a Front Office Supervisor to assist the Front Office Manager in administering daily operations across Bell/Door Staff, Switchboard and Guest Services/Front Desk. You will help ensure smooth check-in/check-out and maintain guest and employee satisfaction while supporting financial performance of the department.

Responsibilities include leading and developing the front desk team, managing day-to-day operations, handling guest feedback, and

Qualifications

• Education: high school diploma or GED with 2 years guest services or related experience; or 2-year degree in hotel/restaurant management with no experience required.

Responsibilities

• Assist the Front Office Manager in daily operations.
• Lead and supervise Bell/Door, Switchboard, and Front Desk teams.
• Ensure smooth check-in/check-out and guest satisfaction.
• Help improve departmental service and financial performance.

Education

High school diploma or GED

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major

Job description

Marriott International's Front Office team is seeking a Front Office Supervisor to assist the Front Office Manager in administering daily operations across Bell/Door Staff, Switchboard and Guest Services/Front Desk. You will help ensure smooth check-in/check-out and maintain guest and employee satisfaction while supporting financial performance of the department.

Responsibilities include leading and developing the front desk team, managing day-to-day operations, handling guest feedback, and