Front Office Supervisor — Elevate Guest Experience

Radisson Hotel Group; Mandaue; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Up to 53% off hotel stays

Friends & Family 30% off

Breakfast/F&B/Spa discounts

Global & local perks

Job summary

Radisson Hotel Group in the Philippines is seeking a Front Office Supervisor to lead our front desk team and deliver exceptional guest experiences. You will supervise operations, ensure smooth check-in/check-out, and uphold the brand’s Yes I Can service ethos across daily shifts.

The role emphasizes guest-centric service, proactive problem solving, and team collaboration to maintain high satisfaction levels in a busy hospitality environment.

Qualifications

• Flexible with a positive, Yes I Can attitude.
• Creative problem-solver with guest-centric mindset.
• Team collaboration to ensure seamless front office at all times.

Responsibilities

• Supervise front office team and lead by example.
• Ensure the guest journey and experience are delivered to the highest level.
• Foster patience, empathy and a show-host mindset with guests.

Skills

Yes I Can attitude

Creative problem-solver

Guest service passion

Team player

Fun at work

Experience in similar role helpful

Job description

Radisson Hotel Group in the Philippines is seeking a Front Office Supervisor to lead our front desk team and deliver exceptional guest experiences. You will supervise operations, ensure smooth check-in/check-out, and uphold the brand’s Yes I Can service ethos across daily shifts.

The role emphasizes guest-centric service, proactive problem solving, and team collaboration to maintain high satisfaction levels in a busy hospitality environment.