Front Desk Specialist: Flexible Hours & Guest Experience

GPnC Manpower Services; Mabalacat; On-site; PHP 300,000 - 420,000; Full time

Job summary

GPnC Manpower Services seeks a hospitality professional to handle front desk operations, including check‑in, check‑out, and room assignments, at our facility in Pampanga. You will manage walk‑ins, reservations, and front desk communications, while maintaining high service standards.

The role requires hands‑on PMS experience with Opera, Cloudbeds, Fidelio, or RoomKeyPMS and a willingness to work flexible shifts, including nights, weekends, and holidays.

Qualifications

• Bachelor’s degree or Diploma in Hospitality/Business preferred.
• Hands‑on experience with Hotel PMS like Opera, Cloudbeds, Fidelio or RoomKeyPMS.
• Proficient in check‑in/check‑out and room assignment processes.

Responsibilities

• Perform efficient check‑in, check‑out, and room assignment procedures.
• Manage walk‑in inquiries, room reservations, and front desk phone communications.
• Willingness to work flexible shifts, including weekends, night shifts, and public holidays.

Skills

Front desk operations

Customer service

Shift flexibility

Education

Bachelor’s degree in Hospitality/Business

Tools

Opera

Cloudbeds

Fidelio

RoomKeyPMS

Job description

GPnC Manpower Services seeks a hospitality professional to handle front desk operations, including check‑in, check‑out, and room assignments, at our facility in Pampanga. You will manage walk‑ins, reservations, and front desk communications, while maintaining high service standards.

The role requires hands‑on PMS experience with Opera, Cloudbeds, Fidelio, or RoomKeyPMS and a willingness to work flexible shifts, including nights, weekends, and holidays.