Front Desk Officer / Concierge / Receptionist - EASTWOOD

Marie France Bodyline International, Inc.; Quezon City; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Commission on top of basic pay

Medical/Health Insurance upon start

Life Insurance upon start

Paid holiday, Vacation, Sick and Mat.

Dental Benefit

Day Shift Schedule

Training and development opportunities

Friendly and supportive work env withW

Opportunity to be part of a growing...

Job summary

Marie France Bodyline International, Inc. is seeking a Front Desk Officer with strong customer service to greet clients, manage appointments, and handle inquiries in a welcoming, professional setting.

This role emphasizes proactive client care, accurate scheduling, payments handling, data entry, and collaboration with Therapists to ensure smooth service delivery in Eastwood, Ortigas, West Avenue, or Congressional.

Qualifications

• Must be a 4-year graduate of Bachelor of Science in Hotel/Restaurant Management, Tourism or its equivalent.
• At least one (1) year of related experience as a FRONTLINER IN THE HOTEL INDUSTRY, a definite advantage.
• Excellent interpersonal, customer service, and communication skills, with the ability to interact with clients and colleagues in a friendly and professional manner.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in computer skills, including experience with booking software, Microsoft Office, and basic administrative tasks.
• Positive attitude, team-oriented mindset, and willingness to contribute to a collaborative and supportive work culture.
• Willing to be assigned in Eastwood, Ortigas, West Avenue, or Congressional

Responsibilities

• Anticipate and address client needs and concerns proactively, striving to exceed their expectations and create memorable experiences.
• Schedule appointments accurately, ensuring optimal utilization of available resources and minimizing scheduling conflicts.
• Handle clients’ inquiries/concerns and the center's daily schedule
• Process payments, handle cash transactions accurately and efficiently.
• Coordinate with other team members, including Therapists, to ensure smooth operation and timely delivery of services.
• Assist with administrative tasks, such as filing, data entry, and managing client records, to support the overall efficiency of the business.

Skills

Customer Service

Communication

Multitasking

Organization

Attention to detail

Booking software

MS Office

Teamwork

Education

BS in Hotel/Restaurant Management

Tools

Booking software

Microsoft Office

Job description

We are looking for customer-centric and motivated Front Desk Officers who have exceptional customer service skills and are passionate about providing a seamless and enjoyable experience for our valued clients. As a Front Desk Officer, you will play a crucial role in greeting clients, managing appointments, handling inquiries, and maintaining a welcoming and professional atmosphere.

Key Responsibilities:

• Anticipate and address client needs and concerns proactively, striving to exceed their expectations and create memorable experiences.

• Schedule appointments accurately, ensuring optimal utilization of available resources and minimizing scheduling conflicts.

• Handle clients’ inquiries/concerns and the center's daily schedule

• Process payments, handle cash transactions accurately and efficiently.

• Coordinate with other team members, including Therapists, to ensure smooth operation and timely delivery of services.

• Assist with administrative tasks, such as filing, data entry, and managing client records, to support the overall efficiency of the business.

Qualifications:

• Must be a 4-year graduate of Bachelor of Science in Hotel/Restaurant Management, Tourism or its equivalent.

• At least one (1) year of related experience as a FRONTLINER IN THE HOTEL INDUSTRY, a definite advantage

• Excellent interpersonal, customer service, and communication skills, with the ability to interact with clients and colleagues in a friendly and professional manner.

• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.

• Proficiency in computer skills, including experience with booking software, Microsoft Office, and basic administrative tasks.

• Positive attitude, team-oriented mindset, and willingness to contribute to a collaborative and supportive work culture.

• Willing to be assigned in Eastwood, Ortigas, West Avenue, or Congressional

Perks and Benefits:

• Commission on top of basic pay

• Medical/Health Insurance upon start date

• Life Insurance upon start date

• Paid holiday, Vacation, Sick and Maternity Leaves

• Dental Benefit

• Day Shift Schedule

• Training and development opportunities to enhance your skills and advance your career in the beauty and wellness industry.

• Friendly and supportive work environment with a focus on work-life balance

• Opportunity to be part of a growing company and make a positive impact on clients' lives