Front Desk & Client Services Coordinator

Halcyon Health Network, Inc.; Makati; On-site; Full time

Job description

• Greet and assist clients, guests, and visitors in a professional and courteous manner
• Manage appointment scheduling and respond to client inquiries efficiently
• Answer phone calls, emails, and other customer concerns promptly and professionally
• Maintain the cleanliness, organization, and overall presentation of the reception area
• Handle client records, forms, and other basic administrative documentation
• Receive payments and issue official receipts as needed
• Coordinate with staff and the Area Manager regarding schedules and client concerns
• Monitor, update, and maintain daily appointment logs and reports
• Perform other administrative and clerical duties as assigned