Front Desk and Admin Associate

Health Carousel Global Services, Inc.

Pasig

On-site

PHP 240,000 - 360,000

Full time

3 days ago

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Benefits offered by this job

20% night-shift differential

Premium Pay

HMO coverage with 1 dependent

Group life insurance

Transportation and communication Allow

Clothing and birthday allowances

Vacation, sick, birthday, and bereav e

13th-month pay and government-mandated

Job summary

Health Carousel Global Services, Inc. is seeking an organized Front Desk/Administrative Coordinator to manage front desk operations, assist visitors, and handle mail and couriers.

You will also coordinate facilities, inventory, and daily workplace readiness while supporting employee engagement through creative communications. The role requires at least one year in office administration or related work, strong MS Office skills, and basic Canva design abilities.

Qualifications

Graduation from a four-year program.
At least 1 year of relevant work experience in office administration, procurement support, facilities coordination, receptionist/front desk operations, or related roles.
Strong working knowledge of Microsoft Office applications.

Responsibilities

Manage front desk operations and guide visitors in a professional manner.
Answer and screen incoming calls, relay messages, and route to the proper department.
Maintain a clean and organized reception area and accurate front desk logs.

Skills

Professional communication

Customer service

Organization

Attention to detail

Canva design basics

Willingness to learn video editing

Education

Four-year degree

1+ year of office/admin experience

Tools

Microsoft Office

Canva

Job description

About the Role

Manage front desk operations, visitor assistance, mail and courier administration, facility coordination, inventory and office supplies, and daily workplace readiness, while supporting employee engagement initiatives through creative communications and approved social media content.

What You'll Do

Front Desk and Reception Operations

1. Welcomes and assists employees, applicants, candidates, visitors, vendors, partners, and other stakeholders in a professional manner

2. Answers and screens incoming calls promptly and politely, relays messages, and redirects calls to the proper person or department

3. Maintains a clean, safe, organized, and professional reception area

4. Maintains front desk logs, visitor records, applicable safety or access forms, and other reception-related documentation

Mail, Courier and Document Administration

1. Receives, logs, routes, and tracks all incoming documents, packages, and mailings

2. Manages outgoing mail and package coordination with partner couriers

3. Maintains waybill inventory and courier tracking records

4. Escalates undelivered, delayed, or sensitive documents to the Department Head

Facilities and Workplace Operations

1. Conducts regular workplace checks covering reception, pantry, meeting rooms, common areas, supplies areas, and visible housekeeping concerns.

2. Coordinates and follows through on repair, maintenance, housekeeping, air-conditioning, access, and building administration concerns.

3. Monitors meeting room readiness, signage, basic office orderliness, and employee-facing workplace concerns.

4. Supports office expansion and space readiness activities, including coordination of furniture, supplies, signage, access, and employee readiness items.

Inventory, Office Supplies and Asset Monitoring

1. Maintains inventory records for office supplies, pantry supplies, hygiene supplies, employee engagement materials, giveaways, and other assigned admin-controlled items.

2. Receives delivered items, checks quantity and visible condition against approved request or delivery record, and records receipt in the tracker.

3. Processes and tracks employee requests for office supplies based on approved guidelines and availability.

4. Monitors reorder points and submits replenishment requests for procurement action.

5. Supports asset tagging, asset issuance documentation, return monitoring, and periodic inventory counts.

Employee Engagement Design, Content and Documentation

1. Creates Canva-based art cards, posters, greetings, event teasers, signages, reminders, and other approved employee engagement materials.

2. Creates birthday, work anniversary, appreciation, and event-related greetings based on approved templates and employee information.

3. Documents major employee engagement activities through photos and videos when assigned and creates event recap videos for internal or approved external posting.

4. Coordinates before posting or releasing materials to ensure accuracy, brand alignment, and privacy considerations.

Employee Engagement Event Support

1. Assists in event registration, materials preparation, venue or room set-up, decorations, employee reminders, attendance lists, documentation, and post-event clean-up.

2. Supports the team activities while maintaining front desk, facilities, inventory, and mail responsibilities.

What We're Looking For

Education and Experience

Graduate of any four-year course.
At least one year of relevant work experience in office administration, procurement support, facilities coordination, receptionist/front desk operations, employee engagement support, or related work.
Strong working knowledge of Microsoft Office applications.

Required Skills and Abilities

Professional communication and customer service skills.
Strong organization, follow-through, and attention to detail.
Ability to maintain trackers, logs, records, and routine reports accurately.
Basic Canva design skills and willingness to learn simple video editing tools.
Service-oriented, adaptable, reliable, and able to handle multiple requests calmly.
Good judgment in handling confidential information, employee photos/videos, visitor information, and company-related content.

Compensation and benefits