French-Speaking Customer Support Specialist (Night Shift, Onsite)

J-K Network Services; Cebu City; On-site; PHP 669,600 - 781,200; Full time

Benefits offered by this job

Sick Leave

Vacation Leave

13th Month Pay

Government Mandated Benefits

HMO

Additional benefits discussed during the job offer

Job summary

A jewelry and watches manufacturing company is seeking a French Customer Support Specialist to assist French-speaking clients on-site in Cebu City. The role involves managing calls, resolving complaints, and tracking orders. Ideal candidates should be Filipino, fluent in French, and preferably residing in Cebu City. Customer service experience is a plus. The position offers a salary range of Php 60,000 - Php 70,000 gross and involves a nightshift schedule.

Qualifications

• Filipino national fluent in French.
• Preferably residing in Cebu City.
• Customer service experience is a plus.

Responsibilities

• Manage phone calls with French-speaking clients.
• Assist in tracking and distributing order information.
• Answer and resolve consumer complaints.
• Guide consumers in repair and service inquiries.
• Resolve payment complaints.

Skills

Fluency in French

Customer service experience

Education

Graduate or undergraduate

Job description

A jewelry and watches manufacturing company is seeking a French Customer Support Specialist to assist French-speaking clients on-site in Cebu City. The role involves managing calls, resolving complaints, and tracking orders. Ideal candidates should be Filipino, fluent in French, and preferably residing in Cebu City. Customer service experience is a plus. The position offers a salary range of Php 60,000 - Php 70,000 gross and involves a nightshift schedule.