Spanish Customer Support Specialist - Night Shift (Onsite)

J-K Network Services; Taguig; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO for Employee and 2 Dependents

24 Leaves Annually

Job summary

A leading IT/BPO company is hiring a Spanish Customer Service representative in Metro Manila, Taguig. The role involves handling support requests for Spanish-speaking customers while working night shifts on-site. Candidates must be fluent in Spanish and English, with at least 1 year of experience in customer service. Benefits include performance bonuses, HMO coverage from day one, and government-mandated perks. Join a dynamic team and enhance customer service delivery!

Qualifications

• Filipino can speak, read, and write Spanish.
• With 1 year experience in a Spanish Customer Service Representative role.
• Excellent verbal and written communication skills in both English and Spanish.

Responsibilities

• Handle and resolve support requests from end-users via phone and email.
• Accurately document all support interactions and activities.
• Recommend process improvements to enhance the customer experience.
• Collaborate with cross-functional teams to ensure smooth service delivery.

Skills

Fluent in Spanish and English

Communication skills

Customer service experience

Job description

A leading IT/BPO company is hiring a Spanish Customer Service representative in Metro Manila, Taguig. The role involves handling support requests for Spanish-speaking customers while working night shifts on-site. Candidates must be fluent in Spanish and English, with at least 1 year of experience in customer service. Benefits include performance bonuses, HMO coverage from day one, and government-mandated perks. Join a dynamic team and enhance customer service delivery!