Fraud Prevention Supervisor | Customer Risk & Support

Recruitify_HR; Taguig; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A prominent recruitment agency located in Taguig is seeking customer service representatives to support policy holders and agents. The role requires 3-5 years of experience in customer service and the ability to efficiently resolve queries. Responsibilities include handling inbound calls, conducting research, and maintaining accurate documentation. Candidates must possess a High School diploma and be willing to work on-site. Attractive perks include equity incentives and annual trips.

Qualifications

• 3-5 years of customer service experience.
• Strong communication skills for inbound call support.
• Ability to research and resolve customer inquiries.

Responsibilities

• Receives inbound calls to provide customer service support.
• Conducts research and provides necessary information.
• Manages documentation of all call information.

Education

High/Senior High School

Job description

A prominent recruitment agency located in Taguig is seeking customer service representatives to support policy holders and agents. The role requires 3-5 years of experience in customer service and the ability to efficiently resolve queries. Responsibilities include handling inbound calls, conducting research, and maintaining accurate documentation. Candidates must possess a High School diploma and be willing to work on-site. Attractive perks include equity incentives and annual trips.