On-Site Collections Agent – Taguig (English)

TASQ Staffing Solutions; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A staffing solutions company is seeking a Call Center Agent to work on-site in Taguig. The ideal candidate should have a good command of English communication skills and problem-solving capabilities. Responsibilities include communicating with customers regarding payments, building relationships, and meeting performance metrics. This position requires the ability to work in a fast-paced environment and effectively manage customer relations.

Qualifications

• 1 year of call center collections, customer service, or telemarketing experience preferred.
• Ability to communicate in a clear and effective manner with the customer.
• Willingness to learn and help others.

Responsibilities

• Communicate effectively with customers about payments.
• Build customer relationships through effective collection processes.
• Achieve key performance metrics defined by management.

Skills

Good command of English communication skills

Problem-solving skills

Effective negotiation skills

Attention to detail

Math skills

Education

High School Diploma or its equivalent

Job description

A staffing solutions company is seeking a Call Center Agent to work on-site in Taguig. The ideal candidate should have a good command of English communication skills and problem-solving capabilities. Responsibilities include communicating with customers regarding payments, building relationships, and meeting performance metrics. This position requires the ability to work in a fast-paced environment and effectively manage customer relations.