Customer Service Representative-Fraud Account

Stark Asia Solutions Inc.; Taguig; On-site; PHP 167,000 - 246,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

Stark Asia Solutions Inc. in Taguig is seeking a Customer Service Representative - Fraud to represent the client on the phone with consumers. Inbound and outbound calls will focus on building relationships and solving problems to prevent fraud.

You will navigate multiple systems while maintaining efficient computer use to protect the brand and ensure a positive customer experience. Open to fresh graduates, a high school diploma is required, and English communication skills—verbal and written—are

Qualifications

• High School Diploma or its equivalent.
• Open for Fresh Grad
• 1 year of call center collections, customer service, or telemarketing experience preferred.
• Proficiently communicate verbally and in writing with customers in English.

Responsibilities

• Represent the client on the phone to the consumer in inbound and outbound calls.
• Build relationships and help solve problems to prevent fraud.
• Navigate multiple systems during calls while working efficiently on the computer.
• Protect the client’s brand and provide a positive customer experience.

Skills

Verbal and written English

Education

High School Diploma or equivalent

Job description

Customer Service Representative-Fraud Account

Stark Asia Solutions Inc.

On-site - Taguig Fresh Graduate/Student High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Read More

Fraud Prevention Customer Service Representative-BGC

Start Date: July 7

Oniste

Graveyard shift

Job Overview:

As a Customer Service Representative - Fraud, you will be representing the client on the phone to the consumer. Inbound and Outbound calling efforts will consist of using effective 2 of 3 relationship building skills to partner with the customer and help problem solve to prevent fraud. You will be required to navigate multiple systems during these phone calls while functioning efficiently on the computer. Our efforts focus on protecting the client’s brand reputation and creating a positive customer experience.

Qualifications:

• High School Diploma or its equivalent
• Open for Fresh Grad
• 1 year of call center collections, customer service, or telemarketing experience preferred
• Proficiently communicate verbally and in writing with customer using the English language