Franchise Operations Specialist

RMC2 Consultancy Corporation; Antipolo; On-site; PHP 420,000 - 620,000; Full time

Job summary

RMC2 Consultancy Corporation is seeking a Franchise Operations Specialist to oversee franchise performance, implement SOPs, and drive continuous improvement across multiple locations. You will analyze data, support marketing initiatives, and maintain strong franchise relationships.

The role requires coordinating with internal teams, onboarding new franchisees, and ensuring compliance with company standards and policies. Excellent communication and organization are essential.

Qualifications

• Experience in franchise operations or related fields.
• Strong communication and coordination skills.
• Analytical and problem-solving abilities.
• Knowledge of business operations and basic financial analysis.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Excellent organizational and time-management skills.
• Ability to manage multiple locations and tasks.
• Customer-service orientation and relationship-building.
• Ability to work independently and in a team.
• Detail-oriented, proactive, and results-driven.
• Reliability, confidentiality, and professionalism.

Responsibilities

• Assist in franchise operations management and policy compliance.
• Monitor performance of franchisees and report to supervisor.
• Support SOPs and continuous improvement initiatives.
• Conduct franchise performance reviews and track KPIs.
• Analyze operational, financial, and sales data for growth.
• Support marketing and business development across locations.
• Perform quality assurance checks and audits.
• Maintain relationships with franchisees and serve as contact.
• Assist in onboarding, training, and staff orientation.
• Coordinate with internal teams for franchise support.
• Identify risks and propose corrective actions.

Skills

Franchise operations

Sales monitoring

Data analysis

MS Excel

Communication

Team coordination

Process improvement

Problem-solving

Tools

MS Word

PowerPoint

Job description

RMC2 Consultancy Corporation is seeking a Franchise Operations Specialist to oversee franchise performance, implement SOPs, and drive continuous improvement across multiple locations. You will analyze data, support marketing initiatives, and maintain strong franchise relationships.

The role requires coordinating with internal teams, onboarding new franchisees, and ensuring compliance with company standards and policies. Excellent communication and organization are essential.