Food Delivery Campaign Specialist — Customer Experience

TaskUs; Philippines; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Competitive salary

Healthcare benefits

Training and development programs

Employee discounts and perks

Job summary

TaskUs Molino is seeking a Teammate for the Food Delivery Campaign who will deliver world-class customer care across voice, email, and live chat. You will handle inquiries, filter content, and perform data research to resolve issues, while maintaining confidentiality and upholding client KPIs.

The role requires at least 1 year of BPO experience, strong communication, and the ability to thrive in cyclical schedules.

Qualifications

• At least 1 year of BPO experience.
• Strong verbal and written communication skills.
• Willing to work on cyclical schedules and across voice, email, and live chat.

Responsibilities

• Provide accurate and timely responses across voice, email, and live chat.
• Filter content from the client’s website and document interactions per SOP.
• Perform data research and basic troubleshooting to support customers.

Skills

BPO experience

Customer service

Tools

Windows OS

Microsoft Office

Google apps

Job description

TaskUs Molino is seeking a Teammate for the Food Delivery Campaign who will deliver world-class customer care across voice, email, and live chat. You will handle inquiries, filter content, and perform data research to resolve issues, while maintaining confidentiality and upholding client KPIs.

The role requires at least 1 year of BPO experience, strong communication, and the ability to thrive in cyclical schedules.