Food Attendant

Athena Coffee; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A popular coffee establishment in Iloilo City is seeking a Food Attendant to deliver exceptional customer service and help maintain a welcoming dining environment. Responsibilities include greeting customers, serving food and drinks, and ensuring the dining area is clean. Candidates should possess strong communication skills and a customer service orientation. Previous experience in food service is preferred.

Qualifications

• Previous experience in food service, hospitality, or customer service is preferred.
• Willingness to learn food service operations.

Responsibilities

• Greet and welcome customers promptly.
• Serve food and beverages to guests.
• Ensure cleanliness of the dining area.
• Process payments accurately.

Skills

Excellent communication and interpersonal skills

Strong customer service orientation

Ability to multitask

Basic math skills

Attention to detail

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) systems

Job description

A Food Attendant plays a crucial role in ensuring excellent customer service and maintaining a welcoming dining environment. Their primary responsibility is to assist with food service operations, ensuring that guests have a pleasant dining experience.

Key Responsibilities

Customer Service

• Greet and welcome customers promptly.
• Take food and drink orders accurately.
• Answer customer inquiries about the menu and provide suggestions.

Food Service

• Serve food and beverages to guests in a timely manner.
• Ensure proper presentation and quality of dishes before serving.
• Handle special requests or dietary restrictions as needed.

Table Management

• Set up tables with clean tableware, napkins, and condiments.
• Clear and clean tables after guests leave.
• Ensure the dining area is clean and well‑maintained at all times.

Order Processing

• Relay orders to the kitchen and ensure they are prepared correctly.
• Process payments accurately and provide receipts.

Qualifications

• High school diploma or equivalent (preferred).
• Basic knowledge of food service operations or willingness to learn.

Experience

• Previous experience in food service, hospitality, or customer service (preferred but not always required).
• Experience using Point‑of‑Sale (POS) systems (optional but advantageous).

Skills

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to multitask and work in a fast‑paced environment.
• Basic math skills for processing payments and handling cash.
• Attention to detail and focus on food presentation.

Physical Requirements

• Ability to stand for extended periods.
• Capability to lift and carry items up to 25 pounds.
• Stamina to work long shifts, including evenings, weekends, and holidays.