Flight Reservation Agent - Entry Level (Virtual Process)

STACKph; Pasig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-Ibig Fund

Free Meals

Gym Membership

Job Training

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A leading service provider in Pasig is seeking a Flight Reservation Agent (Entry Level) to manage reservations and assist customers. The ideal candidate should have a Bachelor’s degree and strong interpersonal skills. Responsibilities include handling calls, managing bookings, resolving inquiries, and ensuring a customer-oriented service. This full-time, virtual role offers benefits such as 13th Month Pay, free meals, and gym membership. No prior experience is required.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must have the ability to work in a fast-paced environment.
• Customer-oriented mindset with a positive attitude.

Responsibilities

• Manage incoming calls and provide information regarding flight reservations.
• Assist customers with booking, changing, and canceling their flight itineraries.
• Resolve customer inquiries and complaints in a professional manner.
• Process payments and maintain accurate records of transactions.
• Stay updated on airline policies and current promotions.

Skills

Strong communication

Interpersonal skills

Ability to work in a fast-paced environment

Customer-oriented mindset

Education

Bachelor’s degree in a relevant field

Job description

Flight Reservation Agent - Entry Level (Virtual Process)

STACKph

On-site - Pasig No Exp Required Bachelor Full-time

Job Description

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund

Free Meals, Gym Membership

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

• Manage incoming calls and provide information regarding flight reservations.
• Assist customers with booking, changing, and canceling their flight itineraries.
• Resolve customer inquiries and complaints in a professional manner.
• Process payments and maintain accurate records of transactions.
• Stay updated on airline policies and current promotions.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry Level; No prior experience required.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to work in a fast-paced environment and manage multiple tasks.
• Qualities and Traits: Customer-oriented mindset with a positive attitude.
• Working Conditions: Virtual role; must have reliable internet access and a quiet workspace.