Customer Service Representative (Entry-Level) | Virtual Hiring

STACKph; Makati; On-site; PHP 200,880 - 256,680; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-IBIG Fund

Free Meals

Gym Membership

Job summary

STACKph is hiring an entry-level Customer Service Representative (On-site in Makati) to handle customer inquiries via phone, email, or chat and provide product information and support.

The role requires a high school diploma with 0-2 years of experience, strong communication and interpersonal skills, and the ability to resolve issues professionally. Training will be provided and collaboration with the team is expected.

Qualifications

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0-2 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle customer inquiries and deliver solutions.
• Qualities and Traits: Strong problem-solving skills and a positive attitude.

Responsibilities

• Interact with customers via phone, email, or chat to provide assistance and information.
• Resolve customer complaints and issues in a professional and timely manner.
• Maintain customer records and document interactions in the company database.
• Provide product information and support to enhance customer experience.
• Work collaboratively with team members and participate in training sessions.

Skills

Excellent communication

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Customer Service Representative (Entry-Level) | Virtual Hiring

STACKph

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Government Mandated Benefits

• 13th Month Pay, Employee Loan, Pag-Ibig Fund
• Free Meals, Gym Membership

Professional Development

• Job Training
• Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

• Interact with customers via phone, email, or chat to provide assistance and information.
• Resolve customer complaints and issues in a professional and timely manner.
• Maintain customer records and document interactions in the company database.
• Provide product information and support to enhance customer experience.
• Work collaboratively with team members and participate in training sessions.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0-2 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle customer inquiries and deliver solutions.
• Qualities and Traits: Strong problem-solving skills and a positive attitude.