Entry-Level Customer Service Representative (Virtual Hiring Process)

STACKph; Makati; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Pag-IBIG Fund

Free Meals

Gym Membership

Job summary

STACKph is hiring an Entry-Level Customer Service Representative for a virtual hiring process in the Philippines. The role supports customers with inquiries, orders, and policy information, while maintaining records and ensuring empathetic issue resolution.

The position offers full-time hours from a Makati location with remote work capability, requiring a high school diploma and 0–2 years of experience. Training is provided, and the company supports employee development.

Qualifications

• High School Diploma or equivalent required.
• Entry-Level (0–2 years) experience preferred.
• Excellent communication skills essential.
• Strong problem-solving abilities required.
• Patience and resilience in fast-paced environment.
• Remote work capability with reliable internet connection.

Responsibilities

• Assist customers with product inquiries and order processing.
• Provide timely and accurate information regarding services and policies.
• Resolve customer complaints and issues effectively and with empathy.
• Maintain customer records by updating account information and logging interactions.
• Collaborate with team members to improve customer service processes.

Skills

Excellent communication skills

Strong problem-solving abilities

Education

High School Diploma or equivalent

Job description

Entry-Level Customer Service Representative (Virtual Hiring Process)

STACKph

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund

Free Meals, Gym Membership

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

• Assist customers with product inquiries and order processing.
• Provide timely and accurate information regarding services and policies.
• Resolve customer complaints and issues effectively and with empathy.
• Maintain customer records by updating account information and logging interactions.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-Level (0–2 years)
• Skills and Competencies: Excellent communication skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Patience and resilience in a fast-paced environment
• Working Conditions: Remote work capability with a reliable internet connection

Marc Acebron

HR Manager STACKph

Active within seven days