Call Center Rep | Travel Airlines Account | Virtual Process Only

StackPH; Pasig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Free Meals

Gym Membership

13th Month Pay

Employee Loan

Pag-Ibig Fund

Job Training

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A customer service company is seeking a Call Center Representative for a travel airlines account. This role offers a chance to provide excellent customer service and assist clients with travel inquiries. The ideal candidate should possess a high school diploma and strong customer service skills. No experience is required, making this a fantastic opportunity for entry-level applicants. Benefits include government-mandated perks, professional development, and a supportive work environment, based in Pasig.

Qualifications

• 0-2 years of experience preferred.
• Assist customers with travel-related inquiries.
• Maintain understanding of airline policies.

Responsibilities

• Assist customers with inquiries related to travel bookings.
• Provide exceptional customer service by addressing needs.
• Support the sales pipeline by identifying upselling opportunities.

Skills

Proficiency in English

Customer Service

Call Centre experience

Strong work ethic

Organizational skills

Problem-solving abilities

Education

High School Diploma or equivalent

Tools

Salesforce

Job description

Call Center Rep | Travel Airlines Account | Virtual Process Only

StackPH

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund

Free Meals, Gym Membership

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

• Assist customers with inquiries related to travel bookings and airline services.
• Provide exceptional customer service by addressing customer needs and resolving issues.
• Utilize Salesforce to manage customer interactions and follow up on sales leads.
• Maintain a thorough understanding of airline policies and procedures.
• Support the sales pipeline by identifying opportunities and upselling travel services.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficiency in English, Customer Service, Call Centre experience
• Qualities and Traits: Strong work ethic, Organizational skills, Problem-solving abilities
• Responsibilities and Duties: Assist customers with travel-related inquiries and service issues

Working Location

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