FLEET SERVICE SR. MANAGER
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Job summary
ATPI seeks a Fleet Service Senior Manager to lead the fleet operations, ensuring armored and operational vehicles are safe, reliable, and ready for deployment. The role interfaces with Operations, Procurement, Finance, and Security to optimize utilization and minimize downtime.
The ideal candidate brings 7–10 years in fleet management with 3–5 years in leadership, plus strong analytical and vendor-management skills to drive cost efficiency and safety across a large fleet.
Qualifications
- 7-10 years of fleet management, automotive maintenance, transportation, or vehicle operations experience.
- 3-5 years of managerial or senior supervisory experience.
- Experience with armored transport, cash-in-transit, logistics, security transport, or similar industries is an advantage.
Responsibilities
- Lead the Fleet Service Department and provide strategic direction.
- Ensure availability, reliability, and readiness of ATPI vehicles.
- Develop and implement fleet maintenance policies and standards.
- Oversee preventive and corrective maintenance programs and budgets.
- Coordinate with Operations, Procurement, Finance, Security, and other departments.
- Monitor fleet performance and drive reductions in downtime and costs.
Skills
Education
Tools
Job description
The Fleet Service Senior Manager is responsible for providing strategic leadership and overall management of ATPI's fleet service operations. The position ensures that all company vehicles, particularly armored and operational vehicles, are safe, reliable, roadworthy, properly maintained, and available for deployment.
The role oversees the Fleet Service team, preventive and corrective maintenance programs, vehicle inspections, repairs, spare parts requirements, fleet documentation, service providers, and maintenance budgets.
The Fleet Service Senior Manager works closely with Operations, Procurement, Finance, Security, and other departments to ensure that fleet requirements are addressed efficiently and that vehicle downtime is minimized.
Provide overall leadership and direction to the Fleet Service Department.
Ensure the availability, reliability, and operational readiness of ATPI vehicles.
Establish and implement fleet maintenance policies, procedures, and standards.
Monitor the overall condition and performance of the company's fleet.
Develop strategies to improve fleet efficiency, reliability, and vehicle utilization.
Develop and monitor preventive maintenance programs for all fleet vehicles.
Ensure scheduled maintenance is completed on time.
Oversee corrective repairs, troubleshooting, and major vehicle maintenance activities.
Monitor recurring mechanical issues and develop appropriate corrective actions.
Review maintenance history to identify trends and prevent repeated vehicle breakdowns.
Ensure proper inspection and testing before vehicles are released for deployment.
Ensure that vehicles assigned for daily operations are safe and ready for deployment.
Coordinate with Operations regarding vehicle requirements and deployment schedules.
Prioritize repairs involving vehicles needed for critical operations.
Monitor vehicle downtime and develop action plans to reduce delays.
Ensure that vehicles with safety or mechanical concerns are properly assessed before deployment.
Supervise and provide direction to Fleet Service Managers, Supervisors, mechanics, technicians, and other assigned personnel.
Establish departmental goals, performance standards, and work schedules.
Monitor employee productivity and performance.
Conduct coaching, mentoring, and performance evaluations.
Identify training and development requirements of Fleet Service personnel.
Promote teamwork, accountability, discipline, and compliance with company policies.
Develop and monitor the Fleet Service Department's maintenance budget.
Analyze repair and maintenance costs and identify opportunities for cost reduction.
Review repair estimates and recommend cost-effective solutions.
Monitor spare parts consumption and maintenance expenses.
Ensure that cost-saving initiatives do not compromise vehicle safety and operational reliability.
Prepare budget forecasts and expenditure reports for management.
Coordinate with Procurement and Inventory teams regarding spare parts requirements.
Monitor availability and proper utilization of critical spare parts.
Establish appropriate controls for parts issuance and consumption.
Review parts usage and identify unusual or excessive consumption.
Ensure that required parts are available to minimize vehicle downtime.
Manage relationships with accredited dealerships, repair shops, suppliers, and service providers.
Evaluate vendors based on quality, cost, turnaround time, and reliability.
Review quotations and service proposals.
Ensure outsourced repairs and services meet ATPI's quality and safety standards.
Address service issues and negotiate appropriate solutions with vendors.
Ensure that vehicle records and maintenance documents are complete and updated.
Monitor vehicle registration, inspection, insurance, permits, and other required documentation.
Ensure compliance with applicable transportation, vehicle safety, and company requirements.
Establish proper documentation and monitoring systems for maintenance and repairs.
Ensure audit findings related to fleet operations are properly addressed.
Implement and maintain fleet safety standards and procedures.
Monitor vehicle-related incidents, breakdowns, and mechanical failures.
Lead or participate in investigations involving vehicle-related incidents when required.
Identify potential fleet risks and recommend preventive measures.
Ensure unsafe or defective vehicles are properly identified and restricted from deployment until cleared.
Prepare regular Fleet Service performance reports for management.
Monitor key fleet indicators such as:
Fleet availability
Vehicle downtime
Preventive maintenance compliance
Repair turnaround time
Maintenance expenses
Breakdown frequency
Spare parts consumption
Vehicle incidents
Analyze fleet data and provide recommendations for operational improvement.
Coordinate with Operations to ensure sufficient vehicles are available for daily requirements.
Work with Procurement regarding parts, equipment, and external services.
Coordinate with Finance regarding budgets and fleet-related expenses.
Work with HR regarding manpower, training, employee performance, and disciplinary matters.
Coordinate with Security and other departments regarding operational vehicle requirements.
Bachelor's degree in Mechanical Engineering, Automotive Engineering, Automotive Technology, Industrial Engineering, Operations Management, Business Administration, or a related field.
Relevant technical certifications or professional licenses are an advantage.
Minimum of 7-10 years of relevant experience in fleet management, automotive maintenance, transportation, or vehicle operations.
At least 3-5 years of experience in a managerial or senior supervisory position.
Experience handling a large fleet or multiple locations is highly preferred.
Experience in armored transport, cash-in-transit, logistics, security transport, or similar industries is an advantage.
Strong knowledge of vehicle maintenance and repair processes.
Knowledge of preventive and corrective maintenance programs.
Knowledge of fleet asset management and vehicle lifecycle management.
Knowledge of spare parts and maintenance inventory management.
Strong analytical and problem-solving skills.
Proficient in Microsoft Office, particularly Excel, for reporting and data analysis.
Knowledge of fleet management or computerized maintenance systems is an advantage.
Strong leadership and people-management skills.
Excellent decision-making and problem-solving abilities.
Strong organizational and time-management skills.
Excellent communication and interpersonal skills.
Strong negotiation and vendor-management skills.
Ability to manage multiple priorities in a fast-paced environment.
High level of integrity, accountability, and attention to detail.
Willingness to travel to different ATPI branches, hubs, and fleet service locations when required.
The Fleet Service Senior Manager will be measured based on:
Fleet Availability / Operational Readiness
Preventive Maintenance Compliance
Reduction of Vehicle Downtime
Reduction in Vehicle Breakdown Frequency
Average Repair Turnaround Time
Fleet Maintenance Cost Efficiency
Spare Parts Utilization and Cost Control
Fleet Safety and Incident Management
Compliance with Fleet Documentation and Maintenance Standards
Vendor/Service Provider Performance
Fleet Service Team Productivity
Overall Vehicle Reliability and Operational Support
Primarily based in the Fleet Service office, garage, or assigned ATPI facility.
Regular coordination with ATPI branches, hubs, and operational locations.
May require field visits and vehicle inspections.
May be required to respond to urgent vehicle or fleet-related concerns outside regular working hours.
Must be able to work in a fast-paced operational environment where fleet availability is critical to business operations.
The ideal Fleet Service Senior Manager is a highly experienced fleet and automotive professional with strong technical knowledge, leadership capability, operational discipline, and financial awareness.
The successful candidate should be capable of managing a large-scale fleet service operation while ensuring that ATPI vehicles remain safe, reliable, compliant, cost-efficient, and ready for deployment.
The candidate must also demonstrate strong leadership in managing people, vendors, maintenance programs, and operational priorities while providing data-driven recommendations to senior management.
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