Fleet Operations Supervisor

TGServices, Inc.; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

TGServices, Inc. is seeking a capable Operations Supervisor to oversee on-site staff and deployed drivers, ensuring grooming, hygiene, and service standards while administering HR processes.

You will manage schedules, training, and compliance, compile reports for fleet management and clients, and support billing, deployment, and field operations. A driver’s license and willingness to fieldwork are preferred.

Qualifications

• Bachelor’s degree in Engineering, Business Management, or related field.
• At least 3 years of supervisory experience in Operations.
• Background in IFM, hotels, healthcare, and other service industries is an advantage.
• Strong communication and presentation/reporting skills.
• Ability to prepare accurate reports and recommendations.
• Proficiency in MS Office/Google applications and other relevant computer skills.
• Professional, reliable, and detail-oriented.
• Team player with a positive and adaptable attitude.
• Organized and able to manage multiple tasks effectively.
• Licensed driver, can drive 4-wheel and/or motorcycle.
• Willing to conduct fieldwork.
• Willing to learn and continuously improve skills.

Responsibilities

• Oversee daily staff and deployed drivers' performance, grooming, hygiene, and service standards.
• Manage schedules, orientation, training, and mandatory procedures (e.g., APE, Drug Tests, swab/trade tests).
• Handle HR documentation, including NTEs, Disciplinary Actions, Exit Clearances, MRFs, payslips, IDs, and monthly DTR encoding for payroll.
• Maintain ISO compliance documentation, memo postings, and office supply management/replenishment.
• Report fleet status and incidents to Fleet Management Head.
• Maintain real-time updates via Viber/Operations group chats.
• Prepare and present updates for the Monthly General Assembly.
• Prepare and submit client billing statements, resolve discrepancies, retrieve missing VTTs, assist with collections.
• Manage and report on the revolving fund; track auto shop sales invoices for vehicle repair histories.
• Prepare deployment schedules and testing lists for drivers (onsite, swab tests, trade tests).
• Serve as a point of contact for external communications and updates sent to clients.

Skills

Strong communication

Interpersonal skills

Reporting skills

MS Office/Google apps

Driver license

Fieldwork

Continuous improvement

Education

Bachelor’s degree in Engineering, Business Management, or related field.

3+ years supervisory experience in Operations

Experience in IFM, hotels, healthcare or service industries

Job description

JOB QUALIFICATIONS

1. Must have excellent communication, presentation, and interpersonal skills.

2. Education and Experience

• Bachelor’s degree in Engineering, Business Management, or related field.

• At least 3 years of supervisory experience in Operations.

• Background in IFM, hotels, healthcare, and other service industries is an advantage.

1. Competencies

• Strong communication and presentation/reporting skills.

• Ability to prepare accurate reports and recommendations.

• Proficiency in MS Office/Google applications and other relevant computer skills.

1. Qualities

• Professional, reliable, and detail-oriented.

• Team player with a positive and adaptable attitude.

• Organized and able to manage multiple tasks effectively.

1. Licensed driver, can drive 4-wheel and/or motorcycle

2. Willing to conduct fieldwork

3. Willing to learn and continuously improve skills.

SCOPE OF WORK

1. On-site Supervision & HR Administration:

   • Oversee daily performance, grooming, hygiene, and service standards of staff and deployed drivers.

   • Manage schedules, orientation, training, and mandatory procedures (e.g., APE, Drug Tests, swab/trade tests).

   • Handle HR and administrative documentation, including NTEs, Disciplinary Actions, Exit Clearances, MRFs, payslips, IDs, and monthly DTR encoding for payroll.

   • Maintain ISO compliance documentation, memo postings, and office supply management/replenishment.

2. Operations & Management Reporting:

   • Report directly to the Fleet Management Head on fleet status, vehicle deployment, client/employee concerns, and incident/accident updates.

   • Maintain real-time operational updates via Viber/Operations group chats (attendance, daily activities, ESH).

   • Prepare and present updates for the Monthly General Assembly.

3. Billing & Financial Oversight:

   • Prepare and submit client billing statements, resolve discrepancies, retrieve missing Vehicle Trip Tickets (VTTs), and assist with collections.

   • Manage and report on the revolving fund; track auto shop sales invoices for vehicle repair histories.

4. Client Management & Liaison:

   • Prepare deployment schedules and testing lists for drivers (onsite, swab tests, trade tests).

   • Serve as a point of contact for external communications and updates sent to clients.