Onsite Chat Support Specialist — Lipa, Philippines

TTEC; Tangob; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Chat Customer Service Representative to work onsite in Lipa, Philippines. You’ll handle customer inquiries via chat, text, email and social media, delivering empathetic, accurate solutions and a positive experience.

Join a global team with a strong culture and certification, and enjoy a benefits package including potential PTO, tuition reimbursement, and health and wellness incentives. Visit Level 2, Robinsons Place Lipa, Mataas na Lupa, 10am–3pm for in-person applications.

Qualifications

• Completed 2 years in college or equivalent.
• At least 6 months customer service experience or with background in lending and financial services.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Connect and resolve issues with customers using written communication only.

Skills

Written communication

Customer service experience

Computer skills

Education

Two years of college

Job description

TTEC is hiring a Chat Customer Service Representative to work onsite in Lipa, Philippines. You’ll handle customer inquiries via chat, text, email and social media, delivering empathetic, accurate solutions and a positive experience.

Join a global team with a strong culture and certification, and enjoy a benefits package including potential PTO, tuition reimbursement, and health and wellness incentives. Visit Level 2, Robinsons Place Lipa, Mataas na Lupa, 10am–3pm for in-person applications.