Onsite Customer Care Advocate – Lipa

TTEC; Tangob; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health & wellness

Job summary

TTEC in Lipa, Philippines is hiring a Customer Service Representative to work onsite at Robinsons Place Lipa. You will handle customer interactions, resolve escalated calls with empathy, and help deliver a high-quality experience that turns ordinary service into exceptional support.

The role emphasizes resolving issues, researching answers, and communicating clearly. Candidates should have completed senior high school or two years in college and at least six months of customer service

Qualifications

• Completed senior high school or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication skills

Computer literacy

Education

Senior high school or 2 years in college

Job description

TTEC in Lipa, Philippines is hiring a Customer Service Representative to work onsite at Robinsons Place Lipa. You will handle customer interactions, resolve escalated calls with empathy, and help deliver a high-quality experience that turns ordinary service into exceptional support.

The role emphasizes resolving issues, researching answers, and communicating clearly. Candidates should have completed senior high school or two years in college and at least six months of customer service