Onsite Healthcare Support Specialist – Lipa

TTEC; Tangob; On-site; PHP 260,000 - 380,000; Full time

Job summary

TTEC in Lipa, Philippines is hiring a Customer Service Representative to work onsite at Robinsons Place Lipa. You will resolve escalated or complex calls and provide exceptional support with empathy.

Ideal candidates have completed senior high school or college coursework, at least 6 months in customer service, and strong computer skills. TTEC offers a supportive culture and benefits based on position.

Qualifications

• High school diploma or college coursework required.
• At least 6 months of customer service experience preferred.
• Ability to explain product and service knowledge clearly.

Responsibilities

• Handle escalated or complex customer calls with empathy.
• Research and provide solutions to customer inquiries and issues.

Skills

Customer service

Communication

Problem solving

Computer skills

Education

Senior high school / some college

Tools

CRM software

Research tools

Job description

TTEC in Lipa, Philippines is hiring a Customer Service Representative to work onsite at Robinsons Place Lipa. You will resolve escalated or complex calls and provide exceptional support with empathy.

Ideal candidates have completed senior high school or college coursework, at least 6 months in customer service, and strong computer skills. TTEC offers a supportive culture and benefits based on position.